My Package has been held

Asked by Ed | 11/23/2020 1:36:29 PM

My package has been held at GUANGZHOU Customs since 10/29th?
Ticket #21749067 the tracking number is CH111269136US
See tracking information:
2020-10-29
14:13:00
Held in Customs, Your item is being held in Customs at 2:13 pm on October 29, 2020 in GUANGZHOU, CHINA.,CHINA,GUANGZHOU

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 11/25/2020 11:16:05 PM Reply

Hi Ed,

It couldn't be passed the customs check. The receiver should have got a notice about how to get it from the customs. You'd better contact the receiver to ask. He may need to declare to the customs.

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