Help with orders from ALiExpress that are stuck in transit since May!!!

Asked by Venettta | 6/19/2020 10:50:03 PM

Hello, I have three orders from ALiExpress that are stuck in transit since May. The expected delivery date is long overdue. The tracking numbers are EV925616566CN, EA522744429CN, and EA209982346CN. I understand that there are delays with the current situation happening but the courier doesn't provide further tracking updates. The final destination is to Mongolia. Can you please help me trace with further tracking updates and how it will be reached to the final destination. And if for any reason it is lost or stuck what should I do to further the process? Many thanks.

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1 Answer(s)

Daisy 6/20/2020 7:30:44 AM

Hi Venettta,

EV925616566CN is en route to Mongolia now. There will be update when it arrives. Please wait for more days to get update.

EA522744429CN has been retained by Shanghai Export Swap Bureau since May 13. You'd better wait for more days to see if it could be released. If it's stuck there for a long time, you need to contact the seller to give you a solution as soon as possible.

EA209982346CN: no tracking information found for it.

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