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Help with orders from ALiExpress that are stuck in transit since May!!!

Asked by Venettta | 6/19/2020 10:50:03 PM

Hello, I have three orders from ALiExpress that are stuck in transit since May. The expected delivery date is long overdue. The tracking numbers are EV925616566CN, EA522744429CN, and EA209982346CN. I understand that there are delays with the current situation happening but the courier doesn't provide further tracking updates. The final destination is to Mongolia. Can you please help me trace with further tracking updates and how it will be reached to the final destination. And if for any reason it is lost or stuck what should I do to further the process? Many thanks.

30 Answer(s)

Daisy 6/20/2020 7:30:44 AM

Hi Venettta,

EV925616566CN is en route to Mongolia now. There will be update when it arrives. Please wait for more days to get update.

EA522744429CN has been retained by Shanghai Export Swap Bureau since May 13. You'd better wait for more days to see if it could be released. If it's stuck there for a long time, you need to contact the seller to give you a solution as soon as possible.

EA209982346CN: no tracking information found for it.

pcenthusiastph 8/4/2020 9:18:28 PM

Need help tracking LP00186096581925. It has been stuck to inbound to sorting center since july 15 and no update has been made and still is in china. Is this normal?

Daisy 8/4/2020 10:23:17 PM

Hi pcenthusiastph,

It's still in 4PX's warehouse now. You'd better wait for more days for them to process it.

Number: LP00186096581925
Package status: In transit
Country: China -> Philippines
2020-07-15 01:55, Shendong Fenggang Warehouse, Shipment arrived at facility and measured.
2020-07-15 01:54, Shendong Fenggang Warehouse, 4PX picked up shipment.

Kris 9/8/2020 2:17:14 AM

Hello,I need help on my parcel RE107536343CN. I have no information on it since August 7th (it’s been a month). My seller says it’s stuck in transit. My destination country is Lithuania.
Please help,what should I do?

Daisy 9/8/2020 11:50:12 PM

Hi Kris,

It's in transit to Lithuania now. It usually takes about 30-60 days to have update showing it arrives in Lithuania after it was delivered by airline. You'd better wait for more days to get update.

Kirito 9/28/2020 4:16:14 AM

Its stuck on enroute to india for 2 weeks
It was supposed to be delivered between 16 and 28th of sep according to aliexpress.
Is this ok. Will i receive my item or do i have to open a dispute

Daisy 9/28/2020 9:22:57 PM

Hi Kirito,

You'd better let the seller extend the delivery date. It's en route to India now. It takes more days for it to reach India. I suggest you wait for more days.

Number: PR117412241YP
Package status: In transit
Country: China -> India
2020-09-23 19:09, MYPENB, Item en route to INDIA
2020-09-15 14:41, MYPENB, Item en route to INDIA
2020-09-15 10:06, In Transit, Item posted over the counter
2020-09-15 10:03, In Transit, Initial item information received
2020-09-15 06:41, Last mile=> Destination country post, number LP516391991MY
2020-09-15 04:41, Departed from Yanwen Facility
2020-09-14 03:27, Process completed in Yanwen Facility
2020-09-13 14:25, Picked up

Kukuh edy santoso 10/8/2020 10:50:06 AM

Hy, my parcel was stuck for a month.
Or my parcel was missing..???

Daisy 10/8/2020 10:23:01 PM

Hi Kukuh edy santoso,

They are not missing. LP179272028SG and LP179095481SG are in transit to Singapore now and LP178052462SG is from Singapore to Indonesia now. You'd better wait for more days to get update.

benny i 10/14/2020 4:02:33 AM

my parcer LP178093127SG was transit for a month,,according to detail Estimated delivery: Sep 18 - Oct 03, any info when this parcel will out from transit?

Daisy 10/14/2020 9:18:39 PM

Hi benny i,

It's sent by 4PX and is still in transit to Singapore now. It will be transited from Singapore to Indonesia.

Number: LP178093127SG
Package status: In transit
Country: China -> Indonesia
2020-09-04 23:30, China, Hand over to airline.
2020-09-04 11:52, Information Received
2020-09-04 11:20, Shenzhen,China, Depart from facility to service provider.
2020-09-04 02:01, IDJKT, Despatched to overseas
2020-09-02 02:00, Received from Customer
2020-08-31 23:26, Xiamen,China, Shipment arrived at facility and measured.

Sunny 10/27/2020 4:07:54 AM

My parcel was supposed to come on Oct 8-oct 15 but it's been a month since it's estimated delivery. LX809175403CN is the tracking code but everytime I try tracking it there is no information. It says it is in transit but it's been like this for a long time. Please help

Shrideep 11/9/2020 2:18:36 PM

I haven’t received my orders yet. Tracking shows that they have reached destination country for four of them & one shows in transit. Can someone help provide the exact status of these orders?


Daisy 11/9/2020 10:09:09 PM

Hi Shrideep,

They are sent by YANWEN express and are still in China now.

Benny 12/9/2020 4:01:53 AM

helllo i've got email about my order
The confirmation time for order 8117321451528839 has ended. If you still haven't received the item or you've received it but are unhappy, you still have 15 days to submit a dispute request. We're here to help!
my order still stuck at,please help

Daisy 12/9/2020 9:49:53 PM

Hi Benny,

What's the courier for 8117321451528839? I don't find any tracking information for it. You need to contact submit a dispute request if you couldn't receive it in time.

Kamil 12/11/2020 1:48:01 PM

Hello can help me because i dont know where is my package. Nr 00459007738880726466 to poland, say com first december. Im looking number and still in magazine 1 mounth

Daisy 12/13/2020 2:41:36 AM

Hi Kamil,

What's the courier for 00459007738880726466?

Javi 12/14/2020 1:01:51 AM

Hi, my parcel haven't been updated for 11 days, the shipping number is:

Daisy 12/14/2020 3:13:26 AM

Hi Javi,

What's the courier for PQ6TYM0443201960128904K? It's not a China Post tracking number.

Zubairsheikh 12/16/2020 9:09:13 AM

Hi Daisy. can you help me track these two orders from aliexpress.
Tracking: OJIDB0222213063YQ
Tracking: TZTUS0000006565YQ

Daisy 12/17/2020 4:46:27 AM

Hi Zubairsheikh,

They are still in transit in China now. You'd better wait for more days to get update.

Number: OJIDB0222213063YQ
Package status: In transit
Country: China -> United States
2020-11-20 01:53, United States, Shipper created a label, UPS has not received the package yet.
2020-12-05 17:40, China, Shanghai, Item is in transit.
2020-11-28 17:40, China, Guangzhou, Item accepted.
2020-11-26 17:40, China, Guangzhou, Item information received.
2020-11-25 17:40, China, Guangzhou, Item outbound in sorting center.
2020-11-23 09:50, China, Guangzhou, Item accepted.

Number: TZTUS0000006565YQ
Package status: In transit
Country: China -> United States
2020-11-26 19:36, United States, Shipper created a label, UPS has not received the package yet.
2020-12-16 11:15, China, Item is in transit.
2020-12-08 20:17, China, Item is in transit.
2020-12-04 11:50, China, Shenzhen, Item is being presented to customs.
2020-12-02 09:25, China, Shenzhen, Item is ready for departure.
2020-11-30 17:14, China, Shenzhen, Item information received.
2020-11-23 21:41, China, Item outbound in sorting center.
2020-11-23 15:51, China, Item accepted.

js1234 12/18/2020 3:27:56 PM

Have these packages arrived in Canada as yet or are they still waiting in (China? Singapore?):



Alexandra 12/25/2020 6:51:15 PM

Will this package be delivered to me? CP413509084CN
It was estimated to be delivered before Oct 29, it's been 2 months since then. Will it move forward? The last update was on Oct 21.

Elena 1/14/2021 2:07:18 PM

Hi! Could please to help me to find my few orders from AliExpress what stack in transit. The first LY571184059CN and second S00000177196155.
Thank You!

Hannah 2/9/2021 6:09:51 PM

Is my order stuck in Customs? AS163501187CN It has not updated over a week. My seller says to keep waiting but it's a week past the delivery date.

Daisy 2/13/2021 9:28:47 PM

Hi Hannah,

It's stuck at the customs of the US now.

Number: AS163501187CN
Package status: In transit
Country: China -> United States
2021-01-22 15:15 US, customs clearance, please contact US for details
2021-01-22 10:00 US, to US
2021-01-21 07:05 Shenzhen, China, leaving Shenzhen, China
2021-01-21 03:13 Shenzhen, China, to Shenzhen, China
2021-01-20 21:15 Guangzhou City, leave the "Provincial International Mei Garden Business Department", the next stop "Shenzhen International"
2021-01-20 21:00 Guangzhou City, "Provincial International Mei Garden Business Department" has been received and sent

Oraclephyve 2/22/2021 8:53:35 PM

Hello, please I need information about this Aliexpress packages, as some as been in transit for a long time now and I haven’t been receiving any updates on them ever since. Thanks


Daisy 2/25/2021 2:08:02 AM

Hi Oraclephyve,

They are in Singapore now. If you couldn't receive them in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.

Jordan B 4/13/2021 3:42:06 AM

Please help my order has been stuck in China for a month


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