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All packages stuck at “arrive at departure transit hub” for upwards to 50 days

Asked by Andi | 6/22/2020 2:45:19 AM

All of the below orders are stuck at “arrive at departure transit hub” and have been from 20 days to 50 days and the delivery date constantly gets moved back so I can’t formally request a refund. I’d either want a refund or information as to how to actually receive these orders.
WI000417307745FPL
WI000420423066FPL
UQ360816960CN
WI000418094273FPL
WI000467653760FPL
WI000465978613FPL
WI000467655332FPL
WI000468554715FPL
WI000505670916FPL
WI000504798607FPL

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2 Answer(s)

Daisy 6/22/2020 7:37:08 PM

Hi Andi,

They are still stuck in China now. It usually takes about 30-60 days for packages delivered. You'd better wait for more days to receive them. If you couldn't receive it in two months, you'd better contact the seller to get a solution.

Michael 7/29/2020 2:58:34 PM

June 8 package has been exported and directly sealed..June 9 says arrive at departure transit hub...no more updates, should I be concerned

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