Stuck in Transit Hub

Asked by Nicole Naughton | 6/18/2020 1:23:14 AM

I ordered 2 purses on April 27th, things were going good until my package got stuck in “Arrive at Departure Transit Hub.” On May 24th. Been well over 30 days, here are the numbers: WI000395254615FPL I guess they are the same. I would really like my purses now

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 6/18/2020 9:58:25 PM Reply

Hi Nicole Naughton,

It's still stuck at transit hub in Shanghai now. If you couldn't receive within the buy protection time, you'd better open a dispute to get refund in time.

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