Package not updating / stuck?
Asked by Jet |
You may get the answer from the following articles:
It's still at Shanghai International Mail Exchange Station now. Due to the coronavirus, packages are processed slowly. The time to start to move again couldn't be known. You need to wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.
My package has been stuck in Beijingshi since 31st of March. My tracking number is EA529274234CN and EA529274353CN. This shipping is supposed to deliver to Mongolia. Since it is stuck at Sorting center because of COVID-19, Can I change the shipping address to Erlainhaote city, 011100, Xilinguole League, Inner Mongolia Autonomous Region Mainland China. Please respond to me as soon as possible. It would be greatly appreciated. Thank you.
You couldn't receive them. EA529274234CN and EA529274353CN were returned back to the seller on July 25 and July 27 seperately. You need to contact the seller to give you a solution (refund you or send them again to you) as soon as possible.