Announcement on the Delivery Time for Packages During the Coronavirus Epidemic
With the outbreak of coronavirus in multiple countries, some countries and regions have adopted a series of preventive and control measures. Airlines in some countries have significantly reduced or cancelled international routes, which has caused postal services to be suspended or delayed, and mail delivery capacity has been affected. The delivery time for packages imported to China or exported from China to international countries has been extended to a greater extent than usual. Some countries’ postal delivery is also not abnormal now. Please forgive for any inconvenience caused by the extended delivery time for packages.
As the local government has strengthened the prevention and control of the epidemic, the daily operations of Australia Post have been affected to a certain extent, and the timeliness of various mail services cannot be guaranteed for the time being.
The following postal services continue to be affected by the local government's epidemic prevention and control measures, and the delivery cannot be guaranteed temporarily, including: the United States, South Africa, Madagascar, Philippines, Netherlands, Papua New Guinea, Latvia, Nepal, Kuwait, Spain, Colombia, Nepal, Jamaica, Iran, Italy and UAE.
China Registered Air Mail/Surface Mail, E-packet stops shipping to some countries now. Packages already shipped will be delayed for 1-2 months or more. China Post will not compensate for the delay caused by the coronavirus.
The following postal services continue to be affected by local government’s epidemic prevention and control measures, and the delivery of imported mail services will be affected to different degrees.
The countries include: Maldives, Rwanda, South Korea, Mauritius, Guatemala, Italy, Singapore, Cayman Islands, Samoa, French Polynesia, Curaçao, Malawi, Nepal, Togo, Portugal, Vietnam, Mongolia and Luxembourg.
Affected by the local government's strengthened epidemic prevention and control, in the following countries, the post services’ processing for packages recently imported from other countries will have different degree’s affect: Fiji, Bozwana, Serbia, Mali, Thailand, Greece, Argentina, Iceland, Estonia, Slovak.
Due to the local government ’s efforts to strengthen epidemic prevention and control, recent delivery time and service quality cannot be guaranteed for the time being for packages to France, Czech Republic, Grenada, Saudi Arabia, Kazakhstan, Sweden and Denmark. International mail sent to the above countries will be subject to different degree of influence.
Affected by the strengthening of the local government's epidemic prevention measures, the Zimbabwe, South Korea and Russia Posts’ recent delivery deadlines and service quality cannot be guaranteed for the time being, and international mails sent to the above countries will be affected to different degrees.
Affected by the strengthening of the local government's epidemic prevention measures, the processing and postal service time of the following countries for the recent imported international mails will be affected to different degrees:
United Arab Emirates, Barbados, Madagascar, South Africa, Hungary, India, France, Cayman Islands and Samoa Post.
The delivery for imported mails in 10 countries or regions is affected to varying degrees, including Honduras, Estonia, Spain, Slovakia, Saint Lucia, Papua New Guinea, Belarus, Senegal, Switzerland and Canada.
The delivery of imported mails in 16 countries or regions is affected to different degrees, including Mauritania, Bermuda, Tonga, Thailand, Guyana, Colombia, Uruguay, Panama, Israel, Ukraine, Philippines, Bhutan, Indonesia, Luxembourg, Sri Lanka and Montenegro.
Ukraine, Indonesia, and Luxembourg will not be able to guarantee to provide the certificate of mail receipts in the near future.
The delivery of imported mails in 12 countries or regions has been affected by COVID-19: Liechtenstein, Mauritius, Morocco, Belgium, New Caledonia, Austria, Portugal, Brazil, Northern Macedonia, Vietnam, Poland, France.
Affected by the COVID-19, the quality and delivery time of postal services in some countries and regions are affected, including Singapore, the United Kingdom, Malaysia, Slovenia, Canada, Croatia, Armenia, Georgia, Turkey, Suriname and Serbia.
Among them, eight postal services (Singapore, United Kingdom, Malaysia, Slovenia, Canada, Croatia, Armenia, and Georgia) have adjusted the delivery methods for imported mails and are unable to provide delivery receipt services for the time being.