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How to Avoid International Cross-border Shopping Scams Online?

Many consumers have special preference for international cross-border shopping online especially from China. Many new buyers are easily fall into the trap made by the fraud sellers. There is no such thing as a free lunch. There are countless pitfalls waiting you when buying online, so you must be careful when choosing. The following practical tips help you to avoid being deceived.

1. Try to choose well-known reliable websites to place orders.

First, you should try to choose those well-known shopping websites or platforms to place orders. The big website is usually much better in terms of product quality, customer service and logistics. We suggest you buy from eBay, AliExpress, Wish, Amazon, DHgate etc. These websites have been tested by numerous buyers and thought to be reliable sites.

2. Watch out the products with unbelievable low prices

It is reasonable and normal for a product sold from some websites that is a few dollars less than that of other websites, and some products may also have a discount period which are much cheaper than normal. But if the price is unbelievable low, you need to be careful, this is obviously fake product or low-quality one. Therefore, buyers are advised to be more vigilant in terms of price, and not be greedy to avoid suffering great losses.

3. Contact the seller before you buy

Many buyers that are scammed reflect they couldn’t contact the buyer successfully after they find they are cheated. To avoid this, you need to find contact ways of the seller from the website and try to talk few words with him/her before you place the order. Just ask the seller few questions like ‘if the product is free shipping?’ etc. Reliable sellers usually provide detailed address, phone number, email in their website and answer your questions in time. Some fake ones don’t provide contact method at all or only show email on the page. They will not reply you if you send them an email. 

4. Watch out the way to pay

Another thing you should be careful is the way to pay for the item. If the seller only provides payment through Western Union, Wire Transfer or other payment that can’t be charged back once you are scammed, you need to avoid buying it. Reliable shipping websites or platforms usually support payment through PayPal, credit card, Alipay etc. which can be charged back.

5. See if the website has the buyer protection system

If the shipping websites or platform has the buyer protection system, the buyers can open a dispute when the item doesn’t arrive in time, is lost, damaged or you receive it not as it’s described on the website. 

6. See Reviews for the Product

See reviews of the product is a good way to judge if the product is good or not. Some fake shopping websites often have no reviews for the products or have a review system that can be cooked by the sellers. If you find really bad reviews for the seller or products, or the reviews are obviously cooked by the sellers, you should avoid buying from it.  

Share Your Experience

If you have been cheated in an international cross-boder shopping online, share it from the following page to let more people know:

Questions and Answers


I’m trying to determine if I’ve been scammed or is my item on the way.. My tracking number is. UU115669103CN. Shipped from Shenzhen Huanmao Warehouse & Distribution Service Co., Ltd.

1 Answer(s) | Asked by Ryan | 6/8/2021 1:24:24 PM


Tracking number US089336462CN has been in transit for 67 days with no reasonable cause. Should I consider the fact that this is a scam and my money was stolen by the seller?

1 Answer(s) | Asked by happygrampa | 5/26/2021 8:56:04 AM

Why is it taking so long. Not enough excuses t this point. Never again will I

LZ812925186CN Is lost or you scammed me I will report you to pay Pal and to every social media that you try to post on. This is completely unexceptionable

1 Answer(s) | Asked by Dale Newhouse | 5/25/2021 5:29:26 AM

Wrong item delivered. Is it a scam?

Hi, My tracking no is UU072566736CN.. The item I received today was 2 pieces of disposable masks which was not what I have paid.. Please track if the seller sent this or where is my items?. Ms Lee

1 Answer(s) | Asked by Yoke Ling Lee | 5/25/2021 5:23:42 AM

Package held at GUANGZHOU as EME

I bought some phoney goods from a scamming website and have returned the products as Paypal has advised for a full refund. My parcel seems to be held back for some reason. I'm thinking now that the receiver has refused to accept the parcel so they don't have to refund me £60! . RY274781097GB. Destination - Tracking consuming: 102 ms. 2021-05-17 13:59. Guangzhou City, import customs remain to be verified. 2021-05-06 06:32. Langley, Leave the Overseas Export Swap Bureau (not yet arrived at China Post). 2021-05-06 06:32. Langley, leave the Langley Processing Center. 2021-05-05 15:28. United Kingdom, United Kingdom has received. Origin - Tracking consuming: 1994 ms. 2021-05-17 06:59. GUANGZHOU, Your item is currently with Customs in the destination country. 2021-05-17 03:05. GUANGZHOU, Your item is currently with Customs in the destination country. 2021-05-16 08:39. 51040034, China, Item received at Sorting Office. 2021-05-13 07:36. BEIJING, China, Item has left the overseas International Processing Centre.

2 Answer(s) | Asked by Deborah Ironmonger | 5/24/2021 8:29:08 AM

I think this place is a scam wrong address for my product

Wrong address for my product delivery in Alabama. I live in Rolla Missouri Tracking number wrong dates and sent to Alabama not Rolla Missouri

1 Answer(s) | Asked by Tim | 5/7/2021 6:22:25 PM

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