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How to Avoid International Cross-border Shopping Scams Online?

Many consumers have special preference for international cross-border shopping online especially from China. Many new buyers are easily fall into the trap made by the fraud sellers. There is no such thing as a free lunch. There are countless pitfalls waiting you when buying online, so you must be careful when choosing. The following practical tips help you to avoid being deceived.

1. Try to choose well-known reliable websites to place orders.

First, you should try to choose those well-known shopping websites or platforms to place orders. The big website is usually much better in terms of product quality, customer service and logistics. We suggest you buy from eBay, AliExpress, Wish, Amazon, DHgate etc. These websites have been tested by numerous buyers and thought to be reliable sites.

2. Watch out the products with unbelievable low prices

It is reasonable and normal for a product sold from some websites that is a few dollars less than that of other websites, and some products may also have a discount period which are much cheaper than normal. But if the price is unbelievable low, you need to be careful, this is obviously fake product or low-quality one. Therefore, buyers are advised to be more vigilant in terms of price, and not be greedy to avoid suffering great losses.

3. Contact the seller before you buy

Many buyers that are scammed reflect they couldn’t contact the buyer successfully after they find they are cheated. To avoid this, you need to find contact ways of the seller from the website and try to talk few words with him/her before you place the order. Just ask the seller few questions like ‘if the product is free shipping?’ etc. Reliable sellers usually provide detailed address, phone number, email in their website and answer your questions in time. Some fake ones don’t provide contact method at all or only show email on the page. They will not reply you if you send them an email. 

4. Watch out the way to pay

Another thing you should be careful is the way to pay for the item. If the seller only provides payment through Western Union, Wire Transfer or other payment that can’t be charged back once you are scammed, you need to avoid buying it. Reliable shipping websites or platforms usually support payment through PayPal, credit card, Alipay etc. which can be charged back.

5. See if the website has the buyer protection system

If the shipping websites or platform has the buyer protection system, the buyers can open a dispute when the item doesn’t arrive in time, is lost, damaged or you receive it not as it’s described on the website. 

6. See Reviews for the Product

See reviews of the product is a good way to judge if the product is good or not. Some fake shopping websites often have no reviews for the products or have a review system that can be cooked by the sellers. If you find really bad reviews for the seller or products, or the reviews are obviously cooked by the sellers, you should avoid buying from it.  

Share Your Experience

If you have been cheated in an international cross-boder shopping online, share it from the following page to let more people know: 
https://www.chinapostaltracking.com/qa/cheating-and-stealing-money-28616/

Questions and Answers

Vitavia Washington 5

Dear Sirs,. I have purchased an item from the internet. The company that sold me the item emailed in September 2023 saying that the parcel has been delivered. Your website is showing that the parcel has been delivered too, however I have asked the neighbours and nobody has received the parcel until today 20th of March 2024.. I have contacted Vitavia in UK and they said they never any green house over the internet as they only sell to retailers. . The Company that is selling this product is advertising that this is an UK (United Kingdom) product, however the tracking nr is showing that comes from China. THIS IS A SCAM!!. Can you please help??. Thank you. Vitor

1 Answer(s) | Asked by Vitor | 3/20/2024 11:21:09 AM

i was supposedly delivered a package from CSDR that never came

i was suppose to have recived a package on 3/13/24 from CSDR and the tracking information shows it delivered to my house but iy was not as I was home all day and I also have a doorbell camera that records everything and nobody delivered at all and I have had no porch pirates, I would have seen both!. Tracking # AM233727145CN! I have contacted CSDR multiple times and they won't give me the US Carrier ph # or the US Tracking number, you surely have that info so I can retrieve my package, unless this is a big scam and you are involved also, please do not respond with some generic answer !

0 Answer(s) | Asked by Brian T Haukereid | 3/18/2024 9:37:32 PM

package delivery

hi,. tracking ID AQ113080570CN shows delivered but no package was delivered to me or to neibhours. the website i ordered is not active anymore. is this a scam to show as delivered?

1 Answer(s) | Asked by ramya | 3/12/2024 2:48:28 AM

Item recorded as delivered never arrived

Hi there. Parcel tracking number AT277231638CN has not arrived. Following is the tracking information I receive from China Post. My wife has not received the parcel. I note that “Delivery at home” was by China Post, but China Post does not deliver in New Zealand. It should be a local company. Please help us understand what is happening here.. 22 JAN, ARRIVED AT NZ CUSTOMS AUCKLAND.. 2 FEB, ARRIVED. 21 FEB, DELIVERY AT HOME. - CHINA POST.. I am concerned this is a scam. But how can a non-existent package be tracked?.

1 Answer(s) | Asked by Kevin Stitt | 3/7/2024 5:23:55 PM

UNSUCESSFUL DELIVERY

I am waiting the parcel: AT206026267CN. Estonia, Eha 8a-10, Tallinn. Today I notides unsucessful delivery...I am at home, waiting. Please confirm that seller has not scammed.

1 Answer(s) | Asked by Aive | 3/7/2024 11:30:04 AM

My package turned back?

Hey, this is my tracking number: AM216622414CN. in 5 international tracker pages shows me, that Destination transshipment. Customs clearance completed, brought back to overseas warehouse, goods transshipped again.. I asked in Hungarian Airport, that why turned back my package, and they say that this tracking number is a SCAM! They say, that fraud makes this number. Hungarian post also told me this. Please write me any answer, that is this information REAL? I look forward your answer please ASAP. Thank you. Aniko Takács

0 Answer(s) | Asked by Aniko Takács | 1/19/2024 2:35:38 PM

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