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How to Avoid International Cross-border Shopping Scams Online?

Many consumers have special preference for international cross-border shopping online especially from China. Many new buyers are easily fall into the trap made by the fraud sellers. There is no such thing as a free lunch. There are countless pitfalls waiting you when buying online, so you must be careful when choosing. The following practical tips help you to avoid being deceived.

1. Try to choose well-known reliable websites to place orders.

First, you should try to choose those well-known shopping websites or platforms to place orders. The big website is usually much better in terms of product quality, customer service and logistics. We suggest you buy from eBay, AliExpress, Wish, Amazon, DHgate etc. These websites have been tested by numerous buyers and thought to be reliable sites.

2. Watch out the products with unbelievable low prices

It is reasonable and normal for a product sold from some websites that is a few dollars less than that of other websites, and some products may also have a discount period which are much cheaper than normal. But if the price is unbelievable low, you need to be careful, this is obviously fake product or low-quality one. Therefore, buyers are advised to be more vigilant in terms of price, and not be greedy to avoid suffering great losses.

3. Contact the seller before you buy

Many buyers that are scammed reflect they couldn’t contact the buyer successfully after they find they are cheated. To avoid this, you need to find contact ways of the seller from the website and try to talk few words with him/her before you place the order. Just ask the seller few questions like ‘if the product is free shipping?’ etc. Reliable sellers usually provide detailed address, phone number, email in their website and answer your questions in time. Some fake ones don’t provide contact method at all or only show email on the page. They will not reply you if you send them an email. 

4. Watch out the way to pay

Another thing you should be careful is the way to pay for the item. If the seller only provides payment through Western Union, Wire Transfer or other payment that can’t be charged back once you are scammed, you need to avoid buying it. Reliable shipping websites or platforms usually support payment through PayPal, credit card, Alipay etc. which can be charged back.

5. See if the website has the buyer protection system

If the shipping websites or platform has the buyer protection system, the buyers can open a dispute when the item doesn’t arrive in time, is lost, damaged or you receive it not as it’s described on the website. 

6. See Reviews for the Product

See reviews of the product is a good way to judge if the product is good or not. Some fake shopping websites often have no reviews for the products or have a review system that can be cooked by the sellers. If you find really bad reviews for the seller or products, or the reviews are obviously cooked by the sellers, you should avoid buying from it.  

Share Your Experience

If you have been cheated in an international cross-boder shopping online, share it from the following page to let more people know: 
https://www.chinapostaltracking.com/qa/cheating-and-stealing-money-28616/

Questions and Answers

Please provide status of my order. Order number 2058

It states on 6/27 that it is out for delivery, but I have not received the shipment. . Order 2058, Tracking Number ZA00560488701. Please be so kind as to respond to this email.. This is the third request I have sent asking for an update. I'm beginning to think this might be a SCAM. 2025-06-28 09:16. HESPERIA, has been submitted to [US]. 2025-06-27 13:54. HESPERIA, Delivery Out [US]. 2025-06-23 10:42. HESPERIA, Express delivery arrival processing center [US]. 2025-06-18 09:08. US, Destination Transfer【US】. 2025-06-13 13:32. US, Express delivery arrival processing center [US]. 2025-06-08 18:47. US, Customs clearance of the destination country [US]. 2025-06-07 19:29. US, Arrival [LAX]. 2025-06-06 21:54. HKG, Departure【HKG】. 2025-06-05 16:12. HKG, export customs clearance completed [HKG]. 2025-06-03 21:00. Quanzhou, Accepted at Origin Facility, Trunk Transit. 2025-06-03 17:35. Quanzhou City, the email left [Quanzhou International Business Department] and was sent to [Quanzhou City]. 2025-06-03 17:33. Quanzhou City, the email has been sorted at [Quanzhou International Business Department] and is ready to be sen. 2025-06-03 17:15

0 Answer(s) | Asked by Dana Reed | 7/3/2025 11:55:40 AM

not delivered, high possibility of scammer

According to your tracking info, my order has been in Nebraska, USA, for over a week. It has not moved. I am unable to get any information on this package. Can you tell me why the package has not moved, as well as the size, dimensions, and weight of this package?

0 Answer(s) | Asked by julie sheehan | 7/2/2025 7:53:37 AM

Where is my package YH251680603163CN

It’s says delivered but I haven’t received my package yet. Where was it delivered. Is this scam ?

1 Answer(s) | Asked by Abbas Shakir | 7/2/2025 5:33:32 AM

fake tracking Number

Hi My Name is Nathanael, and I bought an item and was given the tracking code ZA00723051601. I was wondering if this is a legit package or a complete scam.

0 Answer(s) | Asked by Nathanael | 7/1/2025 12:02:22 PM

You People Fucking SUCK ,spam/scam coma to may you get your head bashed in !!!!

Zipper Head FUCK OFF DICK HEAD .

0 Answer(s) | Asked by Jon | 6/30/2025 4:10:08 PM

Where is my order? Dream box creator edition

I have not recieved my package, recieved an email saying we have delivered. Delivered to who? I am home 24/7 never recieved any thing no delivery courier showed in my camera there was absolutely no delivery is made. Ofcourse its a scam. The link in the email to contact is svam no one reply to you on that. Total scam

0 Answer(s) | Asked by Jennifer | 6/30/2025 5:16:09 AM

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