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How to Avoid International Cross-border Shopping Scams Online?

Many consumers have special preference for international cross-border shopping online especially from China. Many new buyers are easily fall into the trap made by the fraud sellers. There is no such thing as a free lunch. There are countless pitfalls waiting you when buying online, so you must be careful when choosing. The following practical tips help you to avoid being deceived.

1. Try to choose well-known reliable websites to place orders.

First, you should try to choose those well-known shopping websites or platforms to place orders. The big website is usually much better in terms of product quality, customer service and logistics. We suggest you buy from eBay, AliExpress, Wish, Amazon, DHgate etc. These websites have been tested by numerous buyers and thought to be reliable sites.

2. Watch out the products with unbelievable low prices

It is reasonable and normal for a product sold from some websites that is a few dollars less than that of other websites, and some products may also have a discount period which are much cheaper than normal. But if the price is unbelievable low, you need to be careful, this is obviously fake product or low-quality one. Therefore, buyers are advised to be more vigilant in terms of price, and not be greedy to avoid suffering great losses.

3. Contact the seller before you buy

Many buyers that are scammed reflect they couldn’t contact the buyer successfully after they find they are cheated. To avoid this, you need to find contact ways of the seller from the website and try to talk few words with him/her before you place the order. Just ask the seller few questions like ‘if the product is free shipping?’ etc. Reliable sellers usually provide detailed address, phone number, email in their website and answer your questions in time. Some fake ones don’t provide contact method at all or only show email on the page. They will not reply you if you send them an email. 

4. Watch out the way to pay

Another thing you should be careful is the way to pay for the item. If the seller only provides payment through Western Union, Wire Transfer or other payment that can’t be charged back once you are scammed, you need to avoid buying it. Reliable shipping websites or platforms usually support payment through PayPal, credit card, Alipay etc. which can be charged back.

5. See if the website has the buyer protection system

If the shipping websites or platform has the buyer protection system, the buyers can open a dispute when the item doesn’t arrive in time, is lost, damaged or you receive it not as it’s described on the website. 

6. See Reviews for the Product

See reviews of the product is a good way to judge if the product is good or not. Some fake shopping websites often have no reviews for the products or have a review system that can be cooked by the sellers. If you find really bad reviews for the seller or products, or the reviews are obviously cooked by the sellers, you should avoid buying from it.  

Share Your Experience

If you have been cheated in an international cross-boder shopping online, share it from the following page to let more people know:

Questions and Answers

No tracking info?

I placed an order on Amazon and received the following tracking number - AT070086785CN. Amazon states that carrier picked up the package on 11-19-23, but when I try to track with China Post it states that there is no information about my package. Have I been scammed?

1 Answer(s) | Asked by Vetta E Steel | 11/23/2023 2:15:31 PM

My package been in transit for 17 days? Why?

It’s saying my package arrived at the sorting facility but it’s not telling me which one.. It’s giving scamming vibes

0 Answer(s) | Asked by 51444 | 11/22/2023 2:44:53 PM

Says my package was delivered and signed, but it wasn't..

Got a notification on how my package was delivered and signed when it was never delivered or signed. I'm guessing it was all a scam.

0 Answer(s) | Asked by Angel007 | 11/21/2023 9:41:03 AM

never received the parcel, even though the tracking says otherwise

AM103082845CN. hello, i think that somebody has scammed me, and somehow managed to manipulate the china post tracking. i never received the parcel, which according to the tracking got delivered and got even signed for. can you please help me?

0 Answer(s) | Asked by mddök | 11/20/2023 12:07:09 AM

pacco fermo al centro scambi internazionali Guangzhou Cina

Vorrei sapere perchè il mio pacco N. spedizione CP 0905 0449 4 IT risulta bloccato e non prosegue verso il destinatario.. E' in viaggio dal 13/09/2023 e ancora non arriva a destinazione. Cosa è successo?. Aiutatemi. Grazie

0 Answer(s) | Asked by concetta78 | 11/17/2023 9:54:38 AM

Where is my parcel/how do I contact the courier delivering it

I am writing to whomever it may concern or can finally resolve this matter not that it’ll be even be looked at nor answer but let’s see shall we. I have got a parcel being sent by your company China Post, the item in question AT118688747CN has been in my town of residence for 5 days now and after checking regularly on the app and website used to track it I found that it hasn’t moved from one location since arriving there at 17.00pm on Monday 13th of November, this item was meant to be delivered on that date as I specifically paid for express delivery.. My question to whomever will read and hopefully reply to this is this- where is my parcel and when will it actually be delivered to me? Are your staff adequately trained or just incompetent and unable to do the task they are paid for? I have read numberous possible hundreds of reviews stating your company is part of a mass scam organisation. I hope though today this issue can once and for all be resolved so I can finally receive my parcel as to be quite frank I have found this all to be highly unprofessional and appalling, if you can contact whomever is meant to be delivering my parcel then I ask to be inform of this as well as the actual date it will be delivered to my address, furthermore I work long hours so if no one is home on delivery then I request for it to be signed for and let with a neighbour either side of my property ( there is no way to inform the delivery driver of this on either the website or tracking app).. Hopefully you shall respond to this question with an actual answer not just some random auto generated response.. Signed . Mr B Kennett

0 Answer(s) | Asked by Blaze Kennett | 11/17/2023 3:19:39 AM

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