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How to Avoid International Cross-border Shopping Scams Online?

Many consumers have special preference for international cross-border shopping online especially from China. Many new buyers are easily fall into the trap made by the fraud sellers. There is no such thing as a free lunch. There are countless pitfalls waiting you when buying online, so you must be careful when choosing. The following practical tips help you to avoid being deceived.

1. Try to choose well-known reliable websites to place orders.

First, you should try to choose those well-known shopping websites or platforms to place orders. The big website is usually much better in terms of product quality, customer service and logistics. We suggest you buy from eBay, AliExpress, Wish, Amazon, DHgate etc. These websites have been tested by numerous buyers and thought to be reliable sites.

2. Watch out the products with unbelievable low prices

It is reasonable and normal for a product sold from some websites that is a few dollars less than that of other websites, and some products may also have a discount period which are much cheaper than normal. But if the price is unbelievable low, you need to be careful, this is obviously fake product or low-quality one. Therefore, buyers are advised to be more vigilant in terms of price, and not be greedy to avoid suffering great losses.

3. Contact the seller before you buy

Many buyers that are scammed reflect they couldn’t contact the buyer successfully after they find they are cheated. To avoid this, you need to find contact ways of the seller from the website and try to talk few words with him/her before you place the order. Just ask the seller few questions like ‘if the product is free shipping?’ etc. Reliable sellers usually provide detailed address, phone number, email in their website and answer your questions in time. Some fake ones don’t provide contact method at all or only show email on the page. They will not reply you if you send them an email. 

4. Watch out the way to pay

Another thing you should be careful is the way to pay for the item. If the seller only provides payment through Western Union, Wire Transfer or other payment that can’t be charged back once you are scammed, you need to avoid buying it. Reliable shipping websites or platforms usually support payment through PayPal, credit card, Alipay etc. which can be charged back.

5. See if the website has the buyer protection system

If the shipping websites or platform has the buyer protection system, the buyers can open a dispute when the item doesn’t arrive in time, is lost, damaged or you receive it not as it’s described on the website. 

6. See Reviews for the Product

See reviews of the product is a good way to judge if the product is good or not. Some fake shopping websites often have no reviews for the products or have a review system that can be cooked by the sellers. If you find really bad reviews for the seller or products, or the reviews are obviously cooked by the sellers, you should avoid buying from it.  

Share Your Experience

If you have been cheated in an international cross-boder shopping online, share it from the following page to let more people know:

Questions and Answers

says delivered but was not

Was AS753998959CN sent to me at 4361 PARKER RD, HAMBURG NY 14075 USA ? It was not delivered to me but you say it was delivered. I believe the sender is a scammer.

0 Answer(s) | Asked by DONALD COON | 1/18/2022 7:44:44 PM

Is this real

Hello I ordered a large fridge freezer from the company sending AS134695503CN. Looking on your site, it seems you are unable to ship this weight and size through China Post.. I already believe I have been scammed by the person I purchased this from, this has worried me further. Can you please tell me what type of parcel AS134695503CN is please?. Thank you

0 Answer(s) | Asked by lettie | 1/17/2022 7:54:30 AM


I'm looking for a package w tracking number LY939600481CN. It's to be shipped to 256156 highway 5, Walters, Ok. 73572. Name is Candace coats.

0 Answer(s) | Asked by Candicoats | 1/5/2022 1:15:47 PM

Package going wrong destination

Hi,. I bought a few items from a website which were christmas foods from spain. The item was suppose to be coming from america or europe. The website once i purchased the items i waited weeks to hear anything from them, super dodgy and very much seemed like a scam. I than got tracking information finally and i than saw item coming from china? Again very dodgy and very strange? This item has nothing to do with china? I still waiting received my package almost over a month. I am located in Australia, this itsm went to sydney which is not that far so i thought ok should be here soon, nope now its heading wrong direction to other side of Australia away from me? I am shocked this is very unprofessional? Why iz the package headed there? Theres no reason for this, u need to correct this asap!! My details are as follows package is suppose to b delivered to . Name-Manuela Morales. Address-50/38 Brays Rd Murrumba Downs Postcode 4503 ( this is Australia, Queensland Brisbane). Tracking number- LV359592916CN. I want my package and i want you to please help me by investigating and correcting this error and send to the correct place. . This is urgent, please help and please provide more information please as to whats going on and when i will receive my package, i have waited long enough . From Manuela Morales

0 Answer(s) | Asked by Manuela Morales | 12/28/2021 5:43:15 PM

Are you kidding me? Great Scam

Bought something, watched the tracking. LY939314375CN. But the delivered to LA instead of me. Clearly was addressed correctly. Now your stealing packages?????.

0 Answer(s) | Asked by Diane Gudowicz | 12/28/2021 10:49:24 AM

What can I do about a scam?

Waited couple of months for order paid $89.00 guaranteed at least that value or more. got 2 usb cords and a suppose to be a "silver" coin at best worth $30.00 bucks. Help? Thanks any advice PLEASE!!!!. Jo Ray.

1 Answer(s) | Asked by J Ray | 12/27/2021 2:16:35 PM

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