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How to Avoid International Cross-border Shopping Scams Online?

Many consumers have special preference for international cross-border shopping online especially from China. Many new buyers are easily fall into the trap made by the fraud sellers. There is no such thing as a free lunch. There are countless pitfalls waiting you when buying online, so you must be careful when choosing. The following practical tips help you to avoid being deceived.

1. Try to choose well-known reliable websites to place orders.

First, you should try to choose those well-known shopping websites or platforms to place orders. The big website is usually much better in terms of product quality, customer service and logistics. We suggest you buy from eBay, AliExpress, Wish, Amazon, DHgate etc. These websites have been tested by numerous buyers and thought to be reliable sites.

2. Watch out the products with unbelievable low prices

It is reasonable and normal for a product sold from some websites that is a few dollars less than that of other websites, and some products may also have a discount period which are much cheaper than normal. But if the price is unbelievable low, you need to be careful, this is obviously fake product or low-quality one. Therefore, buyers are advised to be more vigilant in terms of price, and not be greedy to avoid suffering great losses.

3. Contact the seller before you buy

Many buyers that are scammed reflect they couldn’t contact the buyer successfully after they find they are cheated. To avoid this, you need to find contact ways of the seller from the website and try to talk few words with him/her before you place the order. Just ask the seller few questions like ‘if the product is free shipping?’ etc. Reliable sellers usually provide detailed address, phone number, email in their website and answer your questions in time. Some fake ones don’t provide contact method at all or only show email on the page. They will not reply you if you send them an email. 

4. Watch out the way to pay

Another thing you should be careful is the way to pay for the item. If the seller only provides payment through Western Union, Wire Transfer or other payment that can’t be charged back once you are scammed, you need to avoid buying it. Reliable shipping websites or platforms usually support payment through PayPal, credit card, Alipay etc. which can be charged back.

5. See if the website has the buyer protection system

If the shipping websites or platform has the buyer protection system, the buyers can open a dispute when the item doesn’t arrive in time, is lost, damaged or you receive it not as it’s described on the website. 

6. See Reviews for the Product

See reviews of the product is a good way to judge if the product is good or not. Some fake shopping websites often have no reviews for the products or have a review system that can be cooked by the sellers. If you find really bad reviews for the seller or products, or the reviews are obviously cooked by the sellers, you should avoid buying from it.  

Share Your Experience

If you have been cheated in an international cross-boder shopping online, share it from the following page to let more people know:

Questions and Answers

My package has not moved in over a week and has been waiting

Hey my package number; AG093143021CN had not moved in a while, I don’t know why it’s not being processed, the company that I made my purchase keeps telling me it will move give it a couple days but couple days keep going by and no change to status. . I didn’t even know any of this would be international it all seid national from California!! . Is it a scam, if so I need to know so I can alert the proper authorities redress of this grievance!!??

1 Answer(s) | Asked by Jonny | 5/23/2023 2:39:34 AM

Can't track my order KTZ460913348CN. Seller says its with my local post office.

I ordered 8th April and I keep being told its on its way. I've tried everything to track my order KTZ460913348CN tracking number is not found anywhere and I'm worried. Seller keeps saying its on its way or it's at my local post office, it is NOT and I'm worried I've been scammed

2 Answer(s) | Asked by Jodie | 5/22/2023 3:09:14 PM

Find an missing Item or another tracking Number

Hello! Im trying to find my item with number AS750315511CN from China to Bulgaria. The tracking says that its delivered but its not. Its says that more than a month is in Bulgaria, but none of the post service companies find this item with this number in the systems. I would like to know if there is a really shipped item to Bulgaria and where can I find it here. Or maybe its a scam from the site and I didnt buy anything real? Thank you.

2 Answer(s) | Asked by Zornitza | 5/22/2023 4:45:43 AM


I purchased a package 33 days ago? This is not a Scam right? It says it's delivered but i don't see it

1 Answer(s) | Asked by Demetrius | 5/12/2023 9:20:42 PM


I purchased a package 33 days ago? This is not a Scam right?

1 Answer(s) | Asked by Demetrius | 5/12/2023 8:08:08 AM

I want an accurate tracking number and u.k courier name

I think I may have been scammed my retailer has given me a tracking number with AS to start yet I am u.k, I can not track my package on any u.k courier site either it has been 28 days transit I want my parcel number is :AS750605986CN

1 Answer(s) | Asked by Linzi | 5/4/2023 10:59:30 AM

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