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How to Avoid International Cross-border Shopping Scams Online?

Many consumers have special preference for international cross-border shopping online especially from China. Many new buyers are easily fall into the trap made by the fraud sellers. There is no such thing as a free lunch. There are countless pitfalls waiting you when buying online, so you must be careful when choosing. The following practical tips help you to avoid being deceived.

1. Try to choose well-known reliable websites to place orders.

First, you should try to choose those well-known shopping websites or platforms to place orders. The big website is usually much better in terms of product quality, customer service and logistics. We suggest you buy from eBay, AliExpress, Wish, Amazon, DHgate etc. These websites have been tested by numerous buyers and thought to be reliable sites.

2. Watch out the products with unbelievable low prices

It is reasonable and normal for a product sold from some websites that is a few dollars less than that of other websites, and some products may also have a discount period which are much cheaper than normal. But if the price is unbelievable low, you need to be careful, this is obviously fake product or low-quality one. Therefore, buyers are advised to be more vigilant in terms of price, and not be greedy to avoid suffering great losses.

3. Contact the seller before you buy

Many buyers that are scammed reflect they couldn’t contact the buyer successfully after they find they are cheated. To avoid this, you need to find contact ways of the seller from the website and try to talk few words with him/her before you place the order. Just ask the seller few questions like ‘if the product is free shipping?’ etc. Reliable sellers usually provide detailed address, phone number, email in their website and answer your questions in time. Some fake ones don’t provide contact method at all or only show email on the page. They will not reply you if you send them an email. 

4. Watch out the way to pay

Another thing you should be careful is the way to pay for the item. If the seller only provides payment through Western Union, Wire Transfer or other payment that can’t be charged back once you are scammed, you need to avoid buying it. Reliable shipping websites or platforms usually support payment through PayPal, credit card, Alipay etc. which can be charged back.

5. See if the website has the buyer protection system

If the shipping websites or platform has the buyer protection system, the buyers can open a dispute when the item doesn’t arrive in time, is lost, damaged or you receive it not as it’s described on the website. 

6. See Reviews for the Product

See reviews of the product is a good way to judge if the product is good or not. Some fake shopping websites often have no reviews for the products or have a review system that can be cooked by the sellers. If you find really bad reviews for the seller or products, or the reviews are obviously cooked by the sellers, you should avoid buying from it.  

Share Your Experience

If you have been cheated in an international cross-boder shopping online, share it from the following page to let more people know:

Questions and Answers

I have a parcel that is EME since 9th December. What does this mean

I have a parcel sent to china that has been EME since the 9th December. Before that on the 8th it says it is awaiting payment in customs. Am i repsosnible for paying this? The item is sent frorm the UK back to china as it was a scam, Paypal cant help until the item has been delivered. Can anyone help with this

1 Answer(s) | Asked by dan | 1/8/2021 10:52:19 AM

My package was "shipped" half a month ago, but has not moved since?

Just trying to figure out if I was scammed or if my package is actually on it's way to me. The tracking number shows nothing.. LY592058192CN

1 Answer(s) | Asked by tbird412 | 12/30/2020 8:23:16 AM

Where is my order? Just wanna make sure im not being scammed


1 Answer(s) | Asked by taty | 12/24/2020 1:27:46 PM

Where is my order?

I just wanna make sure i’m not being scammed. Where is my order and will I really receive it?

1 Answer(s) | Asked by Tanya Cuellar | 12/22/2020 9:59:23 AM

Have I been scammed?

My item has been in transit for days and there is no update since 7th December.. Have I been scammed or are my items really on their way?

1 Answer(s) | Asked by Junder | 12/18/2020 6:10:51 AM

How Can I tell the destination of a tracking code address?

It would be very helpful to me. I ordered alot of items from ebay. Unfortunetley "LZ" orders in particular keep being sent to different cities when I track them. UD is fine and others just the LZ ones. I would like to know what they have as destination address. To know am I being scammed or is there a mix up. Im very happy with what I order usually. Ive just noticed a pattern lately for codes not arriving... and would like to know why?

0 Answer(s) | Asked by Steve | 12/4/2020 11:59:51 AM

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