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How to Avoid International Cross-border Shopping Scams Online?

Many consumers have special preference for international cross-border shopping online especially from China. Many new buyers are easily fall into the trap made by the fraud sellers. There is no such thing as a free lunch. There are countless pitfalls waiting you when buying online, so you must be careful when choosing. The following practical tips help you to avoid being deceived.

1. Try to choose well-known reliable websites to place orders.

First, you should try to choose those well-known shopping websites or platforms to place orders. The big website is usually much better in terms of product quality, customer service and logistics. We suggest you buy from eBay, AliExpress, Wish, Amazon, DHgate etc. These websites have been tested by numerous buyers and thought to be reliable sites.

2. Watch out the products with unbelievable low prices

It is reasonable and normal for a product sold from some websites that is a few dollars less than that of other websites, and some products may also have a discount period which are much cheaper than normal. But if the price is unbelievable low, you need to be careful, this is obviously fake product or low-quality one. Therefore, buyers are advised to be more vigilant in terms of price, and not be greedy to avoid suffering great losses.

3. Contact the seller before you buy

Many buyers that are scammed reflect they couldn’t contact the buyer successfully after they find they are cheated. To avoid this, you need to find contact ways of the seller from the website and try to talk few words with him/her before you place the order. Just ask the seller few questions like ‘if the product is free shipping?’ etc. Reliable sellers usually provide detailed address, phone number, email in their website and answer your questions in time. Some fake ones don’t provide contact method at all or only show email on the page. They will not reply you if you send them an email. 

4. Watch out the way to pay

Another thing you should be careful is the way to pay for the item. If the seller only provides payment through Western Union, Wire Transfer or other payment that can’t be charged back once you are scammed, you need to avoid buying it. Reliable shipping websites or platforms usually support payment through PayPal, credit card, Alipay etc. which can be charged back.

5. See if the website has the buyer protection system

If the shipping websites or platform has the buyer protection system, the buyers can open a dispute when the item doesn’t arrive in time, is lost, damaged or you receive it not as it’s described on the website. 

6. See Reviews for the Product

See reviews of the product is a good way to judge if the product is good or not. Some fake shopping websites often have no reviews for the products or have a review system that can be cooked by the sellers. If you find really bad reviews for the seller or products, or the reviews are obviously cooked by the sellers, you should avoid buying from it.  

Share Your Experience

If you have been cheated in an international cross-boder shopping online, share it from the following page to let more people know: 
https://www.chinapostaltracking.com/qa/cheating-and-stealing-money-28616/

Questions and Answers

Can I get a refund

I have been scam by this company and what I brought a per of Nike Jordan and I got a fake Hermes scarf. And what I don't understand is that is China helping this company to scam people ????

0 Answer(s) | Asked by Surprise | 9/29/2020 12:09:25 AM

Parcel is showing 'Handed over to airlines' in Fuzhou

My parcel has been saying 'Package Handed Over to Airlines' The tracking number is:. LY460815525CN . I am worried it may be a scam.. Please help!

1 Answer(s) | Asked by Dakross212 | 9/25/2020 10:23:11 AM

Is this a scam

LZ279506335CN. I ordered two pairs of trainers and today I received a skimpy tee shirt. It was from Facebook. Is it worth pursuing, or just a waste of time

1 Answer(s) | Asked by Elaine | 9/23/2020 1:21:37 PM

Where are my handbags

I ordered two handbags on Facebook paid $117.00 for them on 17th August 2020.. A package was delivered to me yesterday containing a $15 scarf.. There are no details of the sender except the following:. Shishai of 2 Jinxiu Road, Daliang, FOSHAN GuanDong 518000.. This is a scam and I want my money back. 0410486099

1 Answer(s) | Asked by Audrey Smith | 9/23/2020 3:40:29 AM

I order a game chair got a mat

Yes I think this place is a scam3F, No. 30, Songhuan Road, Songgang Town, Baoan District, Shenzhen, Guangdong, China. Name: Luo Wei  Zip code: 518000   they took my money and have not given it back please help if can put a warning to post office on that side if possible thank you have a great day

1 Answer(s) | Asked by Phillip | 9/16/2020 9:24:06 AM

Order #6066

Hi there, I want to know what happened whit my orden #6066 and I need to know when I expected to arrive my home.. . Otherwise Let me know cause I will cancel the order and I’ll speak whith my bank for return my money cause I think is a Scam. . The number of China Postal service is LY446467435CN

1 Answer(s) | Asked by Camilo Andres | 9/15/2020 10:05:42 AM

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