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How to Avoid International Cross-border Shopping Scams Online?

Many consumers have special preference for international cross-border shopping online especially from China. Many new buyers are easily fall into the trap made by the fraud sellers. There is no such thing as a free lunch. There are countless pitfalls waiting you when buying online, so you must be careful when choosing. The following practical tips help you to avoid being deceived.

1. Try to choose well-known reliable websites to place orders.

First, you should try to choose those well-known shopping websites or platforms to place orders. The big website is usually much better in terms of product quality, customer service and logistics. We suggest you buy from eBay, AliExpress, Wish, Amazon, DHgate etc. These websites have been tested by numerous buyers and thought to be reliable sites.

2. Watch out the products with unbelievable low prices

It is reasonable and normal for a product sold from some websites that is a few dollars less than that of other websites, and some products may also have a discount period which are much cheaper than normal. But if the price is unbelievable low, you need to be careful, this is obviously fake product or low-quality one. Therefore, buyers are advised to be more vigilant in terms of price, and not be greedy to avoid suffering great losses.

3. Contact the seller before you buy

Many buyers that are scammed reflect they couldn’t contact the buyer successfully after they find they are cheated. To avoid this, you need to find contact ways of the seller from the website and try to talk few words with him/her before you place the order. Just ask the seller few questions like ‘if the product is free shipping?’ etc. Reliable sellers usually provide detailed address, phone number, email in their website and answer your questions in time. Some fake ones don’t provide contact method at all or only show email on the page. They will not reply you if you send them an email. 

4. Watch out the way to pay

Another thing you should be careful is the way to pay for the item. If the seller only provides payment through Western Union, Wire Transfer or other payment that can’t be charged back once you are scammed, you need to avoid buying it. Reliable shipping websites or platforms usually support payment through PayPal, credit card, Alipay etc. which can be charged back.

5. See if the website has the buyer protection system

If the shipping websites or platform has the buyer protection system, the buyers can open a dispute when the item doesn’t arrive in time, is lost, damaged or you receive it not as it’s described on the website. 

6. See Reviews for the Product

See reviews of the product is a good way to judge if the product is good or not. Some fake shopping websites often have no reviews for the products or have a review system that can be cooked by the sellers. If you find really bad reviews for the seller or products, or the reviews are obviously cooked by the sellers, you should avoid buying from it.  

Share Your Experience

If you have been cheated in an international cross-boder shopping online, share it from the following page to let more people know:

Questions and Answers

Tracking # help

Can you track this number for me ? LL786347797CN 9/21 is when the seller created it. Is it legit? I think I am being scammed. I bought a utility cart on 8/25 for $54.18 that should weigh about 30 to 40 pounds they sent me a cheep belt. Finally after days of disputing it with them they said they will reship it . This tracking # doesn't seem to be in the system . Seller sent me a tracking link but that site looks fake to me. I have tracked it on 9 different sites all say not found and unknown . Except the fake site they told me to track it on Thanks for your help

1 Answer(s) | Asked by Lee | 9/26/2022 6:26:22 AM

My package says from china to unknown Is this mean it’s a scam from sender

SF6042337643922 can someone see why it says unknown

1 Answer(s) | Asked by lisa | 9/2/2022 4:13:37 AM

Think been scammed

I ordered an mobility scooter from China, I have been tracking it with the number provided and today it shows as delivered at an address in Derby when I live in Bedford which is miles away! Can you please confirm what's happened?

1 Answer(s) | Asked by Susan | 7/22/2022 2:59:38 AM

I want to check my order no. 3WETM-8N96V58 tracking no. LV488789215CN

i have ordered from the aletehad trading ltd and i want to update me the the order status,. I still did not receive my order and it seems that the company is scam. so it would be appreciated if you can provide me with more details in respect of the shipper the buyer and supplier. so i can contact them... Kind regards,

1 Answer(s) | Asked by amid | 7/14/2022 2:52:37 AM

Think been scammed

LV531719039CN is thanking number but on web site states it's a 4 wheel transformer mobility scooter, the company I am on talks with will not confirm item as now getting worried, if not what I ordered how do I get money back

1 Answer(s) | Asked by Susan | 7/11/2022 11:09:41 AM

Tracking #

Praying that we didn't get scammed.. Tracking number not found anywhere. There is a picture of a crown with SVIP next to it.

1 Answer(s) | Asked by Erin | 7/1/2022 8:14:17 AM

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