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How to Avoid International Cross-border Shopping Scams Online?

Many consumers have special preference for international cross-border shopping online especially from China. Many new buyers are easily fall into the trap made by the fraud sellers. There is no such thing as a free lunch. There are countless pitfalls waiting you when buying online, so you must be careful when choosing. The following practical tips help you to avoid being deceived.

1. Try to choose well-known reliable websites to place orders.

First, you should try to choose those well-known shopping websites or platforms to place orders. The big website is usually much better in terms of product quality, customer service and logistics. We suggest you buy from eBay, AliExpress, Wish, Amazon, DHgate etc. These websites have been tested by numerous buyers and thought to be reliable sites.

2. Watch out the products with unbelievable low prices

It is reasonable and normal for a product sold from some websites that is a few dollars less than that of other websites, and some products may also have a discount period which are much cheaper than normal. But if the price is unbelievable low, you need to be careful, this is obviously fake product or low-quality one. Therefore, buyers are advised to be more vigilant in terms of price, and not be greedy to avoid suffering great losses.

3. Contact the seller before you buy

Many buyers that are scammed reflect they couldn’t contact the buyer successfully after they find they are cheated. To avoid this, you need to find contact ways of the seller from the website and try to talk few words with him/her before you place the order. Just ask the seller few questions like ‘if the product is free shipping?’ etc. Reliable sellers usually provide detailed address, phone number, email in their website and answer your questions in time. Some fake ones don’t provide contact method at all or only show email on the page. They will not reply you if you send them an email. 

4. Watch out the way to pay

Another thing you should be careful is the way to pay for the item. If the seller only provides payment through Western Union, Wire Transfer or other payment that can’t be charged back once you are scammed, you need to avoid buying it. Reliable shipping websites or platforms usually support payment through PayPal, credit card, Alipay etc. which can be charged back.

5. See if the website has the buyer protection system

If the shipping websites or platform has the buyer protection system, the buyers can open a dispute when the item doesn’t arrive in time, is lost, damaged or you receive it not as it’s described on the website. 

6. See Reviews for the Product

See reviews of the product is a good way to judge if the product is good or not. Some fake shopping websites often have no reviews for the products or have a review system that can be cooked by the sellers. If you find really bad reviews for the seller or products, or the reviews are obviously cooked by the sellers, you should avoid buying from it.  

Share Your Experience

If you have been cheated in an international cross-boder shopping online, share it from the following page to let more people know:

Questions and Answers

Unwanted parcel received from a possible scammer

My father has received a parcel today from Yu Hong Feng, first floor of Yanbu Eurodan Underwear Factory in Nanhai, Foshan, Guangdong China with a phone number of 8613516666666.. It was a winter jacket and ironically, we live in Malaysia where it's humid all year round. He never ordered anything off the internet lately, so where the heck did this parcel come from?. I noticed the jacket and its packaging is pretty dusty.. I've also noticed that many people before me from different parts of the world has gotten unwanted parcels from the same guy as well. Why did you as a postal company allow this to go on?

0 Answer(s) | Asked by ??? | 7/15/2020 1:10:09 AM

Company said product delivered, but it's not

The company I ordered from keeps lying and dodging questions. They said my tool Cabinet Mobile workbench was delivered to my address. I have not received the product and have not been contacted by email or phone.. I need to know where my product is as soon as possible. . This must be a scam. .

1 Answer(s) | Asked by Tony | 7/14/2020 11:37:56 AM

Are you participating in this scam?

Hello.. Are you participating in the SNRKLCA scam or is it only a delay in delivery because of CHINA POST?

1 Answer(s) | Asked by PORTA | 7/14/2020 2:44:03 AM

Where is my order

Please tell me the location of my order which country is it in. Also can you please tell custom to open my item and check if there an electric scooter in it is I know it is not a scam.. Thank you. Thank you.

1 Answer(s) | Asked by Ali | 6/30/2020 2:51:02 AM

My package has been stuck in China LZ025612114CN

I ordered in April. It's been over 70 days . Did I get scammed or is there a parcel there for me?. LZ025612114CN

1 Answer(s) | Asked by Brandi Shank | 6/29/2020 5:53:04 AM

EME Tracking

Hi,. The item i posted was returning products that were fake and miss sold to me by a scammer, I opened the case with paypal and i had to return the items to the scammer to get a refund. The tracking number is RN655403884GB. The item arrived in customs on the 9/06/2020. it is now the 29/06/2020 which is 20 days on and it has not moved. What is happening with my item as I cannot receive the refund i deserve until it gets delivered?. Kind Regards. Jack

1 Answer(s) | Asked by JackBrunoCiullo | 6/29/2020 3:34:59 AM

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