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How to Avoid International Cross-border Shopping Scams Online?

Many consumers have special preference for international cross-border shopping online especially from China. Many new buyers are easily fall into the trap made by the fraud sellers. There is no such thing as a free lunch. There are countless pitfalls waiting you when buying online, so you must be careful when choosing. The following practical tips help you to avoid being deceived.

1. Try to choose well-known reliable websites to place orders.

First, you should try to choose those well-known shopping websites or platforms to place orders. The big website is usually much better in terms of product quality, customer service and logistics. We suggest you buy from eBay, AliExpress, Wish, Amazon, DHgate etc. These websites have been tested by numerous buyers and thought to be reliable sites.

2. Watch out the products with unbelievable low prices

It is reasonable and normal for a product sold from some websites that is a few dollars less than that of other websites, and some products may also have a discount period which are much cheaper than normal. But if the price is unbelievable low, you need to be careful, this is obviously fake product or low-quality one. Therefore, buyers are advised to be more vigilant in terms of price, and not be greedy to avoid suffering great losses.

3. Contact the seller before you buy

Many buyers that are scammed reflect they couldn’t contact the buyer successfully after they find they are cheated. To avoid this, you need to find contact ways of the seller from the website and try to talk few words with him/her before you place the order. Just ask the seller few questions like ‘if the product is free shipping?’ etc. Reliable sellers usually provide detailed address, phone number, email in their website and answer your questions in time. Some fake ones don’t provide contact method at all or only show email on the page. They will not reply you if you send them an email. 

4. Watch out the way to pay

Another thing you should be careful is the way to pay for the item. If the seller only provides payment through Western Union, Wire Transfer or other payment that can’t be charged back once you are scammed, you need to avoid buying it. Reliable shipping websites or platforms usually support payment through PayPal, credit card, Alipay etc. which can be charged back.

5. See if the website has the buyer protection system

If the shipping websites or platform has the buyer protection system, the buyers can open a dispute when the item doesn’t arrive in time, is lost, damaged or you receive it not as it’s described on the website. 

6. See Reviews for the Product

See reviews of the product is a good way to judge if the product is good or not. Some fake shopping websites often have no reviews for the products or have a review system that can be cooked by the sellers. If you find really bad reviews for the seller or products, or the reviews are obviously cooked by the sellers, you should avoid buying from it.  

Share Your Experience

If you have been cheated in an international cross-boder shopping online, share it from the following page to let more people know:

Questions and Answers

Tracking with Ly letters

If they start with Ly does that mean it’s a scam

1 Answer(s) | Asked by Bel | 9/15/2021 4:24:09 PM

Define "Aurora has been cast"

What does it mean when my tracking says "Aurora has been cast"? I live in Aurora, IL USA. However, I have not yet received my package. Tracking #AQ521358826CN. Your tracking says "delivered" but I do not have it. I have tried to track with the USPS system but was told that my tracking # is not valid. At this point, I am thinking that I may have been scammed. Please advise..

0 Answer(s) | Asked by Cheryl Pokorny | 9/9/2021 7:08:45 PM

Uu221817546cn plane arrived in Port Hong Kong why ?I'm in USA will this come or

Have no code this is a scam

1 Answer(s) | Asked by | 9/2/2021 9:04:20 PM


Can someone help me tracking number Aq521717775cn is this a scam i hope not cannot find it

0 Answer(s) | Asked by Don | 8/27/2021 8:06:32 AM

Parcel stuck in guangzhou 20+days

Hi hope you guys are safe from covid! My parcel is stuck in Guangdong processing center for 26 days. I have no clue whether my seller paid for the taxes or not, I asked him for a refund but he said it is not possible since he already shipped it out and said the covid restrictions are delaying the goods. Could you please help me check for my parcel CP430475403CN. I am worried I got scammed, I did it through Alibaba btw. Thanks!

0 Answer(s) | Asked by Dan | 8/26/2021 7:53:35 AM

Untraceable parcel

I ordered a parcel from giodani. The tracking number is LZ9917876978CN. When ever I open the website it says “website does not exist”. China post website says the parcel number is wrong. Is this a scam website?

2 Answer(s) | Asked by Vibha | 8/24/2021 8:28:47 AM

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