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How to Avoid International Cross-border Shopping Scams Online?

Many consumers have special preference for international cross-border shopping online especially from China. Many new buyers are easily fall into the trap made by the fraud sellers. There is no such thing as a free lunch. There are countless pitfalls waiting you when buying online, so you must be careful when choosing. The following practical tips help you to avoid being deceived.

1. Try to choose well-known reliable websites to place orders.

First, you should try to choose those well-known shopping websites or platforms to place orders. The big website is usually much better in terms of product quality, customer service and logistics. We suggest you buy from eBay, AliExpress, Wish, Amazon, DHgate etc. These websites have been tested by numerous buyers and thought to be reliable sites.

2. Watch out the products with unbelievable low prices

It is reasonable and normal for a product sold from some websites that is a few dollars less than that of other websites, and some products may also have a discount period which are much cheaper than normal. But if the price is unbelievable low, you need to be careful, this is obviously fake product or low-quality one. Therefore, buyers are advised to be more vigilant in terms of price, and not be greedy to avoid suffering great losses.

3. Contact the seller before you buy

Many buyers that are scammed reflect they couldn’t contact the buyer successfully after they find they are cheated. To avoid this, you need to find contact ways of the seller from the website and try to talk few words with him/her before you place the order. Just ask the seller few questions like ‘if the product is free shipping?’ etc. Reliable sellers usually provide detailed address, phone number, email in their website and answer your questions in time. Some fake ones don’t provide contact method at all or only show email on the page. They will not reply you if you send them an email. 

4. Watch out the way to pay

Another thing you should be careful is the way to pay for the item. If the seller only provides payment through Western Union, Wire Transfer or other payment that can’t be charged back once you are scammed, you need to avoid buying it. Reliable shipping websites or platforms usually support payment through PayPal, credit card, Alipay etc. which can be charged back.

5. See if the website has the buyer protection system

If the shipping websites or platform has the buyer protection system, the buyers can open a dispute when the item doesn’t arrive in time, is lost, damaged or you receive it not as it’s described on the website. 

6. See Reviews for the Product

See reviews of the product is a good way to judge if the product is good or not. Some fake shopping websites often have no reviews for the products or have a review system that can be cooked by the sellers. If you find really bad reviews for the seller or products, or the reviews are obviously cooked by the sellers, you should avoid buying from it.  

Share Your Experience

If you have been cheated in an international cross-boder shopping online, share it from the following page to let more people know:

Questions and Answers

Have I been scammed ? the longer it goes on the more I say I have

0 Answer(s) | Asked by paul | 4/14/2021 11:16:36 AM

Where the hell is my goods

I ordered a lounge chair in February it still hasn’t arrived it’s been to every depot in China by the looks of things and every post office we are now in March I am beginning to think this is a scam like the lady above they sell something cheap so as not to raise suspicion say £30 10 people fall for it me being one of them that’s £300 for nothing I am fuming 3 months and nothing after 3 months you can’t raise a dispute and they only offer 15% refund not a bad deal for them

1 Answer(s) | Asked by Neano | 4/14/2021 5:47:46 AM

Where is my package?

I placed a SHEIN order on the 4th of April, Andrew tracking hasn’t moved in days and is stuck on “in transit - China flight departure”. I got express shipping, and the estimated date of arrival is the 13th-14th but there has been no updates on SHEIN or on the Royal Mail website. . I’m not sure if I’ve gotten scammed with shipping or not.. My tracking number is - GV596405635GB. Please could someone let me know what the situation could be?

2 Answer(s) | Asked by m.mathews | 4/12/2021 6:06:56 AM

Is Wish scam if I and everyone here HAVE THEIR packages NEVER GET?

Hello, say - I've been waiting for 3 months, and there are so many here. Which of you has already received packages?. Have you done anything in court?

1 Answer(s) | Asked by Anja. | 4/6/2021 1:44:51 PM

Tracking untraceable for 2 weeks (LZ753044546CN)

The seller has provided me with a tracking number (LZ753044546CN) 2 weeks ago that still isn’t showing with any details. Have I been scammed?

1 Answer(s) | Asked by Holly1812 | 4/2/2021 12:03:46 PM

Shein Package stuck in shipping

Hello! . I ordered a package from Shein on March 23 and it is now April 1st. I have not gotten any updates from their website since the 25th. The last time it updated, the package had just left the International warehouse. I think i got scammed by Shein. The order # is:GSHMKL00W00019U.

1 Answer(s) | Asked by Senna | 4/1/2021 7:04:58 AM

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