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How to Avoid International Cross-border Shopping Scams Online?

Many consumers have special preference for international cross-border shopping online especially from China. Many new buyers are easily fall into the trap made by the fraud sellers. There is no such thing as a free lunch. There are countless pitfalls waiting you when buying online, so you must be careful when choosing. The following practical tips help you to avoid being deceived.

1. Try to choose well-known reliable websites to place orders.

First, you should try to choose those well-known shopping websites or platforms to place orders. The big website is usually much better in terms of product quality, customer service and logistics. We suggest you buy from eBay, AliExpress, Wish, Amazon, DHgate etc. These websites have been tested by numerous buyers and thought to be reliable sites.

2. Watch out the products with unbelievable low prices

It is reasonable and normal for a product sold from some websites that is a few dollars less than that of other websites, and some products may also have a discount period which are much cheaper than normal. But if the price is unbelievable low, you need to be careful, this is obviously fake product or low-quality one. Therefore, buyers are advised to be more vigilant in terms of price, and not be greedy to avoid suffering great losses.

3. Contact the seller before you buy

Many buyers that are scammed reflect they couldn’t contact the buyer successfully after they find they are cheated. To avoid this, you need to find contact ways of the seller from the website and try to talk few words with him/her before you place the order. Just ask the seller few questions like ‘if the product is free shipping?’ etc. Reliable sellers usually provide detailed address, phone number, email in their website and answer your questions in time. Some fake ones don’t provide contact method at all or only show email on the page. They will not reply you if you send them an email. 

4. Watch out the way to pay

Another thing you should be careful is the way to pay for the item. If the seller only provides payment through Western Union, Wire Transfer or other payment that can’t be charged back once you are scammed, you need to avoid buying it. Reliable shipping websites or platforms usually support payment through PayPal, credit card, Alipay etc. which can be charged back.

5. See if the website has the buyer protection system

If the shipping websites or platform has the buyer protection system, the buyers can open a dispute when the item doesn’t arrive in time, is lost, damaged or you receive it not as it’s described on the website. 

6. See Reviews for the Product

See reviews of the product is a good way to judge if the product is good or not. Some fake shopping websites often have no reviews for the products or have a review system that can be cooked by the sellers. If you find really bad reviews for the seller or products, or the reviews are obviously cooked by the sellers, you should avoid buying from it.  

Share Your Experience

If you have been cheated in an international cross-boder shopping online, share it from the following page to let more people know: 
https://www.chinapostaltracking.com/qa/cheating-and-stealing-money-28616/

Questions and Answers

CANNOT TRACK PARCEL FROM CHINA

CHINA POST TRACKING SAYS ITS IN TRANSIT, SOME OTHER TRACKING SERVICES SAY ITS ARRIVED IN AUSTRALIA AND ITS WITH COURIER 7 DAYS AGO. ITS TAKING A LONG TIME, I DONT KNOW IF IT IS A SCAM. TRACKING NUMBER IS AS811845732CN PLEASE HELP ME.

1 Answer(s) | Asked by SALEEM ABDUL KADER | 2/1/2023 6:27:38 AM

My table has NOT been delivered to my address

Hello! It says you are the carrier of my package HHH0000124560YQ and it is in Mexico yet even though it says Delivered, I have NOT received it. There are people here is 24 hours, so the package can reach me at any time. Please tell me if there is a local carrier in charge of this or you are delivering it.. Thank you, I really hope it gets here soon and it is not a scam!

1 Answer(s) | Asked by Carlota | 1/31/2023 7:10:36 PM

package shipped from dgewise.com

I have a package sitting at China post for 11 days now. My Question is this. is there a real package or is this some kind of scam by the selling company above.? tracking number is AG317172422CN. I believe this is some type of Fraud committed by the selling agent. How would I file a claim against said company. Any assistance you could lend will be appreciated. Thank you!

0 Answer(s) | Asked by jmwildey@frontier.com | 12/29/2022 6:16:47 AM

My package shows delivered but I haven't received

I ordered from Hausad.com and I haven't received anything so far.. The tracking is SF500049875CT and appears as delivered.. They are scammers I guess.

0 Answer(s) | Asked by Reaa222 | 12/22/2022 1:13:27 PM

Expired package

Package No. RG005359529CN it says my package has arrived in Vancouver, Canada and has been there for well over 120 days. Now I cannot get any information or where to write to get information. I think it is just part of another scam from China.

0 Answer(s) | Asked by Wayne | 12/19/2022 7:01:16 AM

I keep going a fed ex alert.

I need to know if this is a scam . I keeping a fed ex alert stating that I need a signature and they need to verify the address. Did you put a signature request. And do you have the right address. Please email me . Because they are sending my package all around and I paid for express shipping

0 Answer(s) | Asked by Ag302119831cn | 12/16/2022 5:53:43 AM

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