How to Fill the International Express Mail (EMS) Waybill
Filling Requirements for International Express Mail Waybill:
2. The names and addresses of the recipient and the sender should be filled out in French, English or the common recognized language in the country (region) of the destination. Abbreviations, acronyms or codewords shall not be used. In the event of writing the names and addresses in a language other than English or French, the country (region) and place name of the destination should be additionally noted in Chinese, French or English, and the country (region) and place name of the destination should be capitalized. The telephone or fax numbers of the recipient and the sender should be provided and written in the space specified in the express mail waybill form. For express mails to Japan, South Korea, Hong Kong and Macau, the names and addresses of the recipient and the sender can be written in Chinese only.
3. In the event of delivering documents and data, it is required to mark a "×" sign in the box of "Business paper" specified in the declaration space/position of the express waybill form. When sending and delivering a letter, do not fill in any content in the declaration space/position of the express mail waybill.
4. For express mail with goods/items inside, the name, quantity and value/amount of the goods/items should be indicated and specified in the declaration space/position in the express mail waybill and the declaration form. The name of the goods/items shall be detailed and specific and should be filled out in English or in a language recognized in the country (region) of the destination and additionally noted in Chinese; the quantity should be filled in with Arabic numbers/numerals, and the value/amount should be marked in US dollars.
5. The detailed express mail waybill shall be affixed and pasted flatly and neatly on a flat surface of the mail. For round-rolled mail/parcels, the long/length side of the express mail waybill should be parallel to the long/length side of the round roll parcels. The detailed express mail waybill should not be used as a sealing tape, nor should it be folded and pasted. Make sure to keep the barcode on the express mail waybill clean and clear.
Questions and Answers
Is my package lost?
Orders a product on 20th and it seems to be stuck at departing from processing centre for almost 9 days now. AT343081985CN
Says Delivered but never received
Yes I have 2 orders that say was delivered on march 19th but never received them. AS837635400CN and AS837613232CN. I need help finding my items please!
where is my package
CP462143169CN tracking number but package seems to be stuck. has it arrived in the USA?
delay in receiving parcel
My parcel was despatched on the 8th with an expected delivery date of the 15th however it seems to still be in China. tracking EV046820466CN. Please could you let me know when i can expect this as it has now become urgent i receive this by next week at the latest.
AT337824406CN lost
This package comes from a Shop called Pdeyhs. The address is ok and the tracking says that have been delivered on saturday 13. Is not true, Correos España don't recognize this tracking number AT337824406CN. And in Spain nobody delivery items in saturday afternoon because is holiday. So that I have not recived the package and I need an answer from China Post.. My address is Miguel Servet 16. atico. 07300 Inca- Baleares- Spain. All is ok less I don't have the ítem.. Thank you
package stuck in transit for two weeks, no updates since. Lost?
I returned an item to China for technical inspection. It seems it is stuck in Shanghai for more than two weeks. What is wrong and how can we fix this?. Thanks!