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How to Fill the International Express Mail (EMS) Waybill


Filling Requirements for International Express Mail Waybill:

1.    The detailed express mail waybill should be filled out by the sender and pasted on the mail cover. When filling in the waybill/form, use a typewriter, printer or ballpoint pen to write the details clearly in blue or black colors. The handwriting or printing should be neat and clear, and the copy content of the fifth page/slip should also be legible and clear.

2.    The names and addresses of the recipient and the sender should be filled out in French, English or the common recognized language in the country (region) of the destination. Abbreviations, acronyms or codewords shall not be used. In the event of writing the names and addresses in a language other than English or French, the country (region) and place name of the destination should be additionally noted in Chinese, French or English, and the country (region) and place name of the destination should be capitalized. The telephone or fax numbers of the recipient and the sender should be provided and written in the space specified in the express mail waybill form. For express mails to Japan, South Korea, Hong Kong and Macau, the names and addresses of the recipient and the sender can be written in Chinese only.

3.    In the event of delivering documents and data, it is required to mark a "×" sign in the box of "Business paper" specified in the declaration space/position of the express waybill form. When sending and delivering a letter, do not fill in any content in the declaration space/position of the express mail waybill.

4.    For express mail with goods/items inside, the name, quantity and value/amount of the goods/items should be indicated and specified in the declaration space/position in the express mail waybill and the declaration form. The name of the goods/items shall be detailed and specific and should be filled out in English or in a language recognized in the country (region) of the destination and additionally noted in Chinese; the quantity should be filled in with Arabic numbers/numerals, and the value/amount should be marked in US dollars.

5.    The detailed express mail waybill shall be affixed and pasted flatly and neatly on a flat surface of the mail. For round-rolled mail/parcels, the long/length side of the express mail waybill should be parallel to the long/length side of the round roll parcels. The detailed express mail waybill should not be used as a sealing tape, nor should it be folded and pasted. Make sure to keep the barcode on the express mail waybill clean and clear.

Questions and Answers

Pack returned

Hello . My pack LX281798022CN seems stuck to ‘departure from outward office of exchange in Beijing. Wanted to follow up if you have any news.

2 Answer(s) | Asked by Gian | 5/7/2021 1:39:03 PM


It seems my package (CP435235078CN) get stuck in Shanghai email exchange station... could you help check the status and let me know why?

1 Answer(s) | Asked by claire001 | 5/7/2021 1:34:31 PM

Where are my items?

Hi,. Where of my items? One of the tracking numbers hasn't been updated for 8+ weeks?. LH808266641CN. &. LZ783313136CN.

0 Answer(s) | Asked by jdubs182 | 5/5/2021 8:16:24 PM

Package from US to China

EMS from US to China stuck in customs since April 14,2021. Please help. . Tracking number is EH019386691US

1 Answer(s) | Asked by nawuah43 | 5/5/2021 5:30:57 PM

Request for Valid Tracking IDs for Amazon International Orders

Hello there, Abdul Gulzar here. I am a Seller on and I used your carrier services to ship items internationally to Amazon customers in the US during the year 2018-19. My seller account was suspended in 2019 and now Amazon is asking for valid tracking ids for the orders which were shipped using your carrier services. Unfortunately, I have no tracking ID for a single order which was shipped from China Post to the US addresses. I only have those order ids with me. Will it be possible for you to provide me with those tracking IDs in order to reinstate my Seller Account which will help both of our businesses as I am planning to ship my items using your carrier services to the US customers.. Will be looking forward to your response in this regard. Your help will be highly appreciated!. Sincerely,. Abdul Gulzar

1 Answer(s) | Asked by Abdul Gulzar | 5/5/2021 2:52:25 PM

Where is my package ?

Hi . Where is my 2 seems like these packages are NOT leaving CHINA ???. They are on different AIRLINES ? . AIR TAPEI 27 APRIL. EVA AIR 30 APRIL . why are these 2 packages not leaving China to Canada ?. LZ804815135CN. LZ804813188CN.

1 Answer(s) | Asked by Michel | 5/5/2021 10:54:08 AM

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