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How to Fill the International Express Mail (EMS) Waybill

 

Filling Requirements for International Express Mail Waybill:

1.    The detailed express mail waybill should be filled out by the sender and pasted on the mail cover. When filling in the waybill/form, use a typewriter, printer or ballpoint pen to write the details clearly in blue or black colors. The handwriting or printing should be neat and clear, and the copy content of the fifth page/slip should also be legible and clear.

2.    The names and addresses of the recipient and the sender should be filled out in French, English or the common recognized language in the country (region) of the destination. Abbreviations, acronyms or codewords shall not be used. In the event of writing the names and addresses in a language other than English or French, the country (region) and place name of the destination should be additionally noted in Chinese, French or English, and the country (region) and place name of the destination should be capitalized. The telephone or fax numbers of the recipient and the sender should be provided and written in the space specified in the express mail waybill form. For express mails to Japan, South Korea, Hong Kong and Macau, the names and addresses of the recipient and the sender can be written in Chinese only.

3.    In the event of delivering documents and data, it is required to mark a "×" sign in the box of "Business paper" specified in the declaration space/position of the express waybill form. When sending and delivering a letter, do not fill in any content in the declaration space/position of the express mail waybill.

4.    For express mail with goods/items inside, the name, quantity and value/amount of the goods/items should be indicated and specified in the declaration space/position in the express mail waybill and the declaration form. The name of the goods/items shall be detailed and specific and should be filled out in English or in a language recognized in the country (region) of the destination and additionally noted in Chinese; the quantity should be filled in with Arabic numbers/numerals, and the value/amount should be marked in US dollars.

5.    The detailed express mail waybill shall be affixed and pasted flatly and neatly on a flat surface of the mail. For round-rolled mail/parcels, the long/length side of the express mail waybill should be parallel to the long/length side of the round roll parcels. The detailed express mail waybill should not be used as a sealing tape, nor should it be folded and pasted. Make sure to keep the barcode on the express mail waybill clean and clear.

Questions and Answers

I did not receive my package.

My package was never received in the tracking, only my city is, but not my address only marks that it has been delivered in the mailbox, I never received anything and I can find no way to contact xichen or the messenger who sent it for more details because it only seems delivered in bell gardens 90201 in mail box and my correct address is 5708 Cecilia st bell gardens CA 90201

1 Answer(s) | Asked by Luis A osorio | 7/9/2025 10:19:04 AM

Package from japan stuck in Chicago customs

My package # EMS565130856JP Has been in Chicaog customs since June 23rd and has not moved at all in 7 days. I try call and nobody answers the phone what else must i do ?

1 Answer(s) | Asked by skynet | 7/1/2025 3:09:51 PM

ZA00563948901 NOT DELIVERED

Dear all, please let me know where Is the package Number:ZA00563948901. It seems It Is delivered, but we didn't receive It.

1 Answer(s) | Asked by annamaria.caria57 | 7/1/2025 11:28:33 AM

Parcel held at customs for 4 weeks and not moving

Hello, I sent a package back recorded delivery with Royal Mail back to China (returned goods declared). The tracking says it was handed to the local delivery partner. Also the package seems to be still at customs in SHENZHEN, China. The package has not been moving for 4 weeks.. Tracking number is LO382014228GB. Could you please provide an update. Thank you.

0 Answer(s) | Asked by Alexandra | 6/30/2025 3:55:02 AM

Missing package or stuck at customs

Ordered items may 18,2025 and still don’t have them help please? 1ST06006856834. 1ST06006856594

0 Answer(s) | Asked by Maciej k | 6/26/2025 11:12:37 PM

CY028679353CN stuck

CY028679353CN Is an eBay tracking provided to be me by the seller in china for me in India. But it seems to be stuck since 18th June, saying it is ready for pick up in China where as it is to be delivered to me at Indian address.

0 Answer(s) | Asked by Ashwin | 6/26/2025 10:13:32 PM

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