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China Post: 86 10 11185 EMS: 86 10 11183

China Post Tracking

Track China Post, EMS, e-Packet Parcels Shipping from Amazon, AliExpress, eBay etc.
463 Reviews

FAQs About China Post Tracking

Why can't I track my china post package?
For no tracking records of your tracking number, it may be caused because you typed the numbers wrongly. You should make sure that you have typed the correct number. Also, the shipment information needs some time to be shown up in the system after you send the parcel. You are suggested to wait for one or two days to check. If you still can't see the records, please contact the sender to ask if he/she has shipped it. Read more
Why is my package stuck / not update?
No more update doesn’t mean lost. There are many situations about this:
1. It may couldn’t be tracked after it leaves the first station of China because it’s China Post Ordinary Packet. Tracking number formats of China Post Ordinary Packet: UC123456789CN，123456789 . Most of the retailers on eBay, Wish, or Aliexpress like to use this way to send cheap price items.
2. It couldn’t be tracked after it leaves China. This also happens for China Post ordinary packet.
3. If the parcel has been exported, the shipping status will not be updated until the parcel arrives in the destination country. This period may last for 3-60 days depending on different shipping methods.
4. The carrier may omit to enter the tracking information.
5. Your package may have been lost during the transportation period.
Read more
What to do if tracking status says 'successfully delivered' but I didn’t receive it?
In general, if the package showing 'successfully delivered', it means the recipient has got it. If you didn’t get it, better first check P.O box or ask your friends or neighbors. One of them may receive it for you.

Another situation is the courier delivered it to the wrong address. You need to contact the seller to confirm if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, there is a chance that your local courier sent it to a wrong address by mistake or it was stolen after the courier delivered to your address. You need to contact the courier who delivered it in your country to reflect the problem and check it for you as soon as possible. If the package couldn't be found, you have the right to ask for refund or require to send one again to you from the seller.
What should I do if the shipping address is wrong?
In general, once the package is sent, the recipient’s address couldn’t be changed. You’d better track its status and once finding it arrives in the destination country, contact the local carrier to ask if they could change the address for you. Read more
Why do I receive a package from china that I didn't order?
Once you receive an unknown package that you didn’t order from China. You need to check your credit card to make sure you are not charged. If you don’t want to keep it, you can return it back to the sender if the address for return back is clear. Read more
More FAQs

Reviews for China Post

463 Reviews
All Reviews Write a Review
China Post
8%
24%
35%
11%
20%
Aug 15, 2025
The first experience of having a china post delivery courier. The worst service in the world! Most reviews from consumers, almost 99% of stuck items, wrong items, missing items. There is a customer service pound not helping. My stuff ZA01304943501 has until my pounds can take for weeks. Delivery very slow. The worst courier company China Post ..
Asha
Aug 07, 2025
Piece of crap. I ordered a non-invasive glucose meter. They delivered a pulse oximeter. I know the difference. Nothing but a SCAM!
David Bickley
Aug 07, 2025
Got a little worried after reading all the negative reviews. Ordered a team jersey from jerseyoutleshop. Arrived perfectly fine about 10 days later.
Bob F
Aug 06, 2025
Thanks, Daisy. Thank you for your reminder. I followed your advice and filed a refund request with PayPal. PayPal finally refunded me the full amount. No loss. You are truly a dedicated China Post employee.
Allen
Aug 05, 2025
My package states that it was undeliverable because of an incomplete address. My address is NOT incomplete. Now the order is being returned to sender(in Ireland, I'm in the US). I'm very upset considering it's very difficult to track a package with CP, you can never tell if the site you are getting updates from is a 3rd party or actually China Post because of ALL the pop-up ads. Now I'm going to have to wait another two weeks for it to be returned before I can even get a refund. I'm very upset.
ShandiB

Questions and Answers – How Can We Help You?

Have problem to track your parcels from China sent by China Post or EMS? Just ask you questions, China Postal Tracking will help you to check for free. We have helped more than 100,000 people resolved the package shipping issues.

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Latest Questions

It says not found when entering tracking number
Asked by Gypsie89 | (9/2/2025 8:31:32 AM)
delivery issue with ZC36475142599
Asked by Miguel Ramos | (9/2/2025 8:05:34 AM)
Package not delievered
Asked by Mateusz | (9/2/2025 6:54:34 AM)
package not delivered to address
Asked by trotter54 | (9/2/2025 6:37:56 AM)
Been waiting for my item for almost a month, still haven't received it
Asked by Alfred seisay | (9/2/2025 6:21:52 AM)
Parcel stuck in Chinese customs since 26/5/25 - LE519341787GB
Asked by Zoe Chapman | (9/2/2025 5:50:56 AM)
How to contact china post about lost package
Asked by Wayne | (9/2/2025 5:45:18 AM)
Where was delivered my parcel?
Asked by Daniela | (9/2/2025 5:43:55 AM)
Package "in transit" since 8/15/25
Asked by Diane McCain | (9/2/2025 4:32:59 AM)
Package EW164476930FR
Asked by CRUSSON | (9/2/2025 3:44:19 AM)
Package not arrived
Asked by Enrico Fama' | (9/2/2025 3:33:43 AM)
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About ChinaPostalTracking

ChinaPostalTracking is a third party package tracking platform supporting online package tracking of worldwide express and postal couriers. Simply enter a tracking number of international or domestic package in the tracking tool, you will get tracking information for the package quickly.

Common FAQs

Q: What is the reason of no tracking information for my parcel?
A: In general, the tracking information for a parcel needs one or two days to update after the carrier getting it. You’d better wait one or two days after it’s shipped and then track its status. For no tracking records of your tracking number, it may be caused because the sender hasn’t sent it. Or, you typed the numbers wrongly. You’d better contact the sender to make sure the parcel has been sent and you typed the correct number. If you still can't get any result, better contact the sender to ask if it’s traceable. For example: tracking number composed of 9 digits only belongs to China Post Ordinary Small Packet Plus. It couldn’t be tracked or only can be tracked when it’s in China.

Q: In the last many days I did not get any update. Where is my parcel? Is it lost on the way?
A : No more update doesn’t mean lost. There are many situations about this:
1. It may couldn’t be tracked after it leaves the first station of China because it’s China Post Ordinary Packet. Tracking number formats of China Post Ordinary Packet: UC123456789CN，123456789 . Most of the retailers on eBay, Wish, or Aliexpress like to use this way to send cheap price items.
2. It couldn’t be tracked after it leaves China. This also happens for China Post ordinary packet. 
3. If the parcel has been exported, the shipping status will not be updated until the parcel arrives in the destination country. This period may last for 3-60 days depending on different shipping methods. 

Q: My parcel was stuck at somewhere for some days. Could you update the information?
A: ChinaPostalTracking is a tracking website getting tracking data from different couriers and providing the tracking information to you for free. We are not logistics companies thus could do nothing for the delivery process. Only when the courier updates their data, could we update it accordingly. If you find your parcel stuck at somewhere over ten days, you’d better contact the local courier to check it for you. 

Q: What should I do if the package delivery failed?
A: If tracking status showing ‘delivery failed’, it means the carrier has tried to deliver it to the recipient but couldn’t do it successfully because of the wrong address or the recipient couldn’t be connected through phone. When this happens, most of the carrier would keep the package at the post office for about two weeks. You need to contact the carrier as soon as possible to ask for redelivery. Or, it will be returned back to the sender after two weeks. 
 
→ More FAQs about China Post / EMS Tracking

China Post Number Rules:

( R# *** *** *** CN )    ( V# *** *** *** CN )
( A# *** *** *** CN )    ( C# *** *** *** CN )
( XA *** *** *** ** )    ( U# *** *** *** CN )
( *** *** ***)

China EMS (ePacket) Number Rules:

( # Letter, * Digit, ! Letter Or Digit )
( E# *** *** *** CN )   ( L# *** *** *** CN )
( E# *** *** *** CS )   ( CT *** *** *** CN )
( CY *** *** *** CN )   ( F# *** *** *** CN )
( B# *** *** *** CN )   ( A# *** *** *** CN )
( *** *** *** *** * )

Contact Information

Contact China Post:

Postal Business: 8610 11185
Package Tracking: 8610 11183 (then 8 for English Service)

Contact EMS (ePacket):

Logistics and EMS: 8610 11183 (then 8 for English Service)