Hi Nicole,

The seller uses Guangzhou Red Cloud International Trade Co., Ltd. (红云邮贸) to ship it. Tracking information shows it was delivered on May 1. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you.

Order number: ACM300102329CY
Package status: Successfully received (42 days)
Country: China -> Italy
2025-05-01 09:59 Delivered Quarona 13017
2025-04-30 15:21 Out for Delivery Quarona 13017
2025-04-29 12:23 Arrive at the mail processing center Quarona 13017
2025-04-28 10:07 Customs clearance completed
2025-04-24 12:10 The import customs keep it for inspection
2025-04-20 09:07 customs clearanceisin progress
2025-04-17 16:27 Arriveat Airport
2025-04-13 15:47 Departure【HK International Airport】
2025-04-10 13:08 China The airlines are shipping, transshipment overseas destinations [airline departure], international mail transportation is being transferred
2025-04-06 09:41 Airline accepts 【Hong Kong】
2025-04-03 14:38 China The goods are being cleared through customs【customs clearance】, mail international transportation is being forwarded
2025-03-30 09:35 Delivered to the carrier for transportation【Hong Kong】
2025-03-27 12:21 China leaves [Hong Kong Processing Center] has been exported and shipped, express delivery leaves the processing center
2025-03-23 17:32 Hong Kong Arrival [Hong Kong Processing Center], Express delivery Arrival Processing Center
2025-03-20 15:04 Shenzhen, cargo leaves operation center
2025-03-20 14:13 Shenzhen, arrive at the delivery point
2025-03-20 14:07 Electronic information on goods has been received