Alternative tracking
Asked by Jose Agrazalez |
0
I'm waiting for a package with tracking number ZA01519004501, but it doesn't appear with this number. Is it possible that you could send me an alternative tracking number or the ones used by the most recent carriers?
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1 Answer(s)
You need to contact the seller to ask if there is a new tracking number for it for you to check after it arrives in the USA. ZA01519004501 works to the end. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.