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CY730170210DE

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Dear Sir’s, dear Madam’s,
I send a return parcel (15-07-2025) by DHL with the later Chinese Post tracking No.: CY730170210DE to the Receiver‘s Adresse,
but until now 01-09-2025 it seems that it didn’t arrive yet.
I need to get my refund by sending the recieve protocol to the supplier, but it is missing.
Can you please help me in this case?
Best regards
Dietmar Münch

2 Answer(s)

user
Hi MuenchDietmar,

It's waiting for the seller in China to submit customs declaration materials now. You need to contact the seller to cooperate.

Tracking Number: CY730170210DE
Package Status: In Transit (49 days)
Country: Germany -> China
2025-07-23 11:16 Jinhua City 32200153, you need to submit customs declaration materials or go through return procedures
2025-07-23 10:25 Jinhua City 32206171, the mail left [Yiwu International Exchange Bureau, Zhejiang Province] and is being sent to the next stop
2025-07-23 07:55 Jinhua City 32206171, mail arrived at [Yiwu International Exchange Bureau, Zhejiang Province]
2025-07-23 06:44 Jinhua City 32104300, the mail left [Jinhua East China Package Workshop] and is being sent to the next station
2025-07-23 06:44 Jinhua City 32104300, Mail Arrives [Jinhua East China Package Workshop]
2025-07-21 14:43 Beijing 10130047, the mail left [Beijing Airmail International Exchange Station] and is being sent to the next station
2025-07-21 14:43 Beijing 10130047, Mail arrives at Beijing Airmail International Exchange Station
2025-07-21 14:28 Beijing 10010200, the mail left [Beijing International Exchange Bureau] and is being sent to the next station
2025-07-21 13:17 Beijing 10010200, the Import Exchange Bureau remains
2025-07-17 12:42 Leaving the Overseas Export Exchange Office (not yet arriving at China Post)
2025-07-16 02:24 Arrive at the Overseas Export Exchange Bureau
2025-07-15 13:56 [DE] has been received
2025-07-23 11:16 China VR, The shipment is in the process of customs clearance for import into the destination country/region. Please find more information here.
2025-07-23 08:54 China VR, The customs clearance process for import into the destination country/region has started. Please find more information here.
2025-07-21 13:17 China VR, The shipment has arrived at the import parcel center
2025-07-21 13:17 China VR, The shipment has arrived in the destination country/destination area.
2025-07-21 01:10 The aircraft has landed at the airport. Please find more information here.
2025-07-20 08:59 Departure on flight LH8430
2025-07-20 05:58 The shipment has been booked for transport on an aircraft. Please find more information here.
2025-07-20 05:58 The shipment is being prepared for air transport and loaded into a shipping container. Please find more information here.
2025-07-17 12:42 The shipment will be transported to the destination country/destination area and, from there, handed over to the delivery organization.
2025-07-16 02:24 Germany, The international shipment has been processed in the export parcel center
2025-07-15 16:45 Germany, The international shipment has been processed in the parcel center of origin
2025-07-15 13:56 Germany, The shipment has been posted by the sender at the retail outlet
2025-07-15 11:33 The instruction data for this shipment have been provided by the sender to DHL electronically
user
Hallo Daisy,
thank you for your help, but I can’t contact the seller.
Brgds
Dietmar Münch

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