Hi Bassam,

We could only help you check it's status and couldn't help you deal with the package. It didn't leave China in May and latest tracking information shows ariline departure again on June 19. It's greatly delayed due to some reason. I suggest you wait for another 20 days to see if it could be reached. If no, better contact the seller to get a solution.

Number: EB716225218CN
Package status: Expired
Country: China -> United States
2020-06-19 08:40, Airline Departure
2020-05-24 10:42, Airline Departure
2020-05-09 10:04, Beijing, Has Been Delivered by Airline
2020-05-09 08:11, Beijing, arriving at the Beijing International Mail Exchange Station (via transfer)
2020-05-06 20:01, Guangzhou City, Guangzhou International Center has been exported to the direct seal
2020-04-08 10:38, Guangzhou, has been delivered to the airline transport
2020-04-07 22:03, Guangzhou City, leaving the Guangzhou International Center, the next stop ,Guangzhou International Exchange Station
2020-04-07 21:46, Guangzhou City, Guangzhou International Center has been exported to the direct seal
2020-04-07 21:44, Guangzhou, Export Customs/Security Release
2020-04-07 01:41, Guangzhou, Export Customs/ Security Remainpending
2020-04-06 23:03, Guangzhou, Guangzhou International Center
2020-04-06 20:26, Guangzhou City, leaving the "International Express Dongshan Investment Department", the next stop "Guangzhou International Center"
2020-04-06 19:56, Guangzhou City, "International Express Dongshan Investment Department" has received