Hi THOMAS,

What's the tracking number?

ZA00312757501

Hi THOMAS,

It was out for delivery on June 9. It's not normal that it's still not delivered. You need to contact the seller to get refund or require a redelivery in time.

Order number: ZA00312757501
Package status: On the way (30 days)
2025-06-09 07:00 Out for Delivery, express delivery on the way, delivery [IT]
2025-06-06 13:00 Scheduled for delivery, already, go out to deliver [IT]
2025-06-03 16:00 Express delivery leaving the processing center, express delivery leaving the processing center [IT]
2025-06-01 02:00 Express delivery arrives at the processing center, express delivery leaves the processing center [IT]
2025-05-29 09:00 Customs clearance is completed, and it is taken back to the overseas warehouse. Customs clearance of the destination country is completed [Customs clearance is completed, and it is taken back to the overseas warehouse]
2025-05-26 15:00 The flight has arrived, the board is being removed, the express delivery arrives at the processing center, the express delivery arrives at [Italy] Customs [Flight has arrived, the board is being removed, the express delivery arrives at the processing center], waiting for customs clearance
2025-05-24 00:00 Shanghai Port Departure, Departure【Shanghai Port】
2025-05-21 07:00 The cargo has arrived at the port and is waiting for flight arrangement, the export customs clearance is completed, the export customs clearance is completed [The cargo has arrived at the port and is waiting for flight arrangement, the export customs clearance is completed]
2025-05-18 17:00 Express delivery arrives at the commercial express delivery center, express delivery arrives at the processing center [Express delivery arrives at the commercial express delivery center]
2025-05-16 00:00 Quanzhou City, Express delivery leaving commercial express delivery center [Quanzhou City], Express delivery leaving processing center [Quanzhou City, Express delivery leaving commercial express delivery center [Quanzhou City]]
2025-05-13 08:00 Quanzhou City, Express delivery arrival commercial express delivery center [Quanzhou City], Express delivery arrival processing center [Quanzhou City, Express delivery arrival commercial express delivery processing center [Quanzhou City]]
2025-05-12 18:12 Quanzhou City, the email left [Jinjiang International Business Department] and was sent to [Quanzhou City]
2025-05-12 18:12 Quanzhou City, the email has been sorted at [Jinjiang International Business Department] and is ready to be sent
2025-05-12 17:08 Quanzhou City, China Post has collected emails

I can't contact the seller and I had already seen the tracking.
but where did my package end up??? will you have a way to check where it disappeared.... and again who received it and who signed for it? I'm waiting for explanations