Hi Georges Joiris,

It's shipped by Zhuhai Kuahaiyou Logistics Co., Ltd. (珠海市跨海邮物流有限公司). Tracking information shows it was delivered to Verviers 4801 on August 23. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you.

Tracking Number: KHY2280747147YQ
Package Status: Successfully Signed for (5 days)
Country: China -> Belgium
2025-08-23 12:45 Delivered Verviers 4801
2025-08-22 14:05 Out for Delivery Verviers 4801
2025-08-22 09:49 Arrival Mail Processing Center Verviers 4801
2025-08-21 19:28 Customs clearance completed
2025-08-21 14:36 Arrive at Airport
2025-08-20 23:11 Departure【HK International Airport】
2025-08-20 16:54 Airline received【Hong Kong】
2025-08-19 21:04 Export customs/release [Shenzhen]
2025-08-19 09:58 parcel leaves processing center [Shenzhen]
2025-08-18 19:10 Shenzhen Processing Center has received it [Shenzhen City]

Madam, Sir, Thank you for your response. Could you give me the exact delivery address please? I tried in vain to contact the seller but I got no response. Thanks in advance

Hi Georges Joiris,

Sorry, We are only a third-party global logistics information aggregation platform and could only provide you with the tracking information. Zhuhai Kuahaiyou Logistics Co., Ltd. (珠海市跨海邮物流有限公司) shows it was delivered to Verviers 4801 on 2025-08-23 12:45. We could only provide you with the courier's contact phone number: 15986716010.

Anche a me è successo la medesima cosa : guarda caso nello stesso periodo. Ma NULLA mi è stato a tutt'oggi consegnato e NON è possibile rintracciare alcun corriere collegato alla spedizione ? E' un imbroglio ? Io avevo acquistato scarpe con la promozione di Zalando Privé ..... se potete aiutarmi ....