Question

livraison pas reçu à la maison

Asked by Chantal | 6/19/2023 8:03:45 AM

Bonjour,
Je n'ai pas reçu la livraison malgré qu'il est inscrit que le colis a été livré à Québec/ Canada.

Le livreur serait China EMS, savez-vous où puis-je trouver leur numéro de téléphone ou adresse svp.

Dernière inscription le 10 juin à 22H28 Canada, The package has arrived at Chuli Center Canada.

Merci

3 Answer(s)

Roger Perrey · Answer 1 · 2024-01-19T23:59:01.0000000-07:00

My parcel is arrived to Canada the 11 december 2023 and it supposed to be in transit with a compagny (unknown) to be send at my home..It makes 40 days that my package is in transit and it doesn't arrive...Yanwen is the compagny that shiped from China to Canada and after it seems to be China Post that takes position in Canada..My tracking number is : UH917097303YP
Thank you for help

Jd · Answer 2 · 2024-08-23T20:23:43.0000000-07:00

Jd | 8/23/2024 8:23:43 PM Reply

AM500941387CN
Le système me dit que j’ai recu le colis mais je n’ai rien recu

Daisy · Answer 3 · 2024-08-25T18:49:10.0000000-07:00

Hi Jd,

According to the tracking information, AM500941387CN was delivered on August 18. If you don't get it, you need to contact the seller to ask for the new tracking number in Canada. Then, use the number to check with Canada Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

livraison pas reçu à la maison

3 Answer(s)

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