Hi mart33uk,

According to the latest tracking information, it will be returned back. You need to track it in the following days to see if it will be returned to the seller or sent again. If it's back to the seller, contact the seller to give you a solution as soon as possible.

Item received today was a hat. Should have been 3 boxes of Lego??
Whats happened have I been scammed or item switch by someone as theft??
Thanks

Hi mart33uk,

Sorry for the reply, you should have receive it on July 1.

Number: LO943521992CN
Package status: Delivered (99 Days)
Country: China -> United Kingdom
2020-07-01 10:42, Evesham DO, Delivered
2020-07-01 07:02, Evesham DO, Due to be delivered today
2020-07-01 01:46, Birmingham MC, Item Despatched to Evesham DO
2020-06-30 10:02, Heathrow Worldwide DC, United Kingdom, Item has left our International Processing Centre
2020-06-30 00:39, LANGLEY HWDC, United Kingdom, Item Received
2020-06-22 08:56, China, Item Leaving overseas
2020-03-26 19:27, China, Item Leaving overseas
2020-03-25 15:36, Sender preparing item
2020-03-25 15:02, China, Item received at

I did receive a hat like I said. The question is where's the Lego I ordered that was sent then returned by customs which you have on the tracking. Then a new packet is sent with a hat in the packet not the £60 Lego. Why was your service reject at customs returned to sender then a completely different item sent. Where's my Lego where's my £60.

Hi mart33Uk,

You need to contact the seller to reflect the problem and get a solution as soon as possible.