LR515679680NL
Asked by Charyseyit |
0
Subject: Inquiry Regarding Delayed Parcel – LR515679680NL
Dear China Post Customer Service,
I am contacting you regarding parcel LR515679680NL, which was shipped from the Netherlands on June 19, 2025.
According to the tracking records, the parcel arrived in Changsha and was last updated on July 5, 2025 with the status “sorting completed, ready for dispatch.” Since then, no further information has been provided, and more than 80 days have already passed.
When we visited the local post office, we were told that the sender did not purchase the full shipping service, and therefore no further information can be given to us as recipients.
We kindly ask for clarification:
Can you confirm the current status and location of this parcel?
Is it being held, returned, or discarded?
What steps should the sender or recipient take to recover or receive this parcel?
Your assistance in clarifying this matter would be greatly appreciated.
Sincerely,
Dear China Post Customer Service,
I am contacting you regarding parcel LR515679680NL, which was shipped from the Netherlands on June 19, 2025.
According to the tracking records, the parcel arrived in Changsha and was last updated on July 5, 2025 with the status “sorting completed, ready for dispatch.” Since then, no further information has been provided, and more than 80 days have already passed.
When we visited the local post office, we were told that the sender did not purchase the full shipping service, and therefore no further information can be given to us as recipients.
We kindly ask for clarification:
Can you confirm the current status and location of this parcel?
Is it being held, returned, or discarded?
What steps should the sender or recipient take to recover or receive this parcel?
Your assistance in clarifying this matter would be greatly appreciated.
Sincerely,
1 Answer(s)

The package is lost to my experience. The time has been expired. You need to contact PostNL International Mail to get conpensation in time.