Hi massimo,

According to the tracking information, it has left China. You need to contact your local courier to give you a solution in time.

April 10, 2025 11:14:00 PM
Leave the port
April 4, 2025 01:34:16 PM
Send to the carrier
March 31, 2025 09:31:04 AM
Mail leaves [Shanghai International Exchange Bureau] and is being sent to the next station
March 31, 2025 05:29:22 AM
Mail arrives at [Shanghai International Exchange Bureau]
March 31, 2025 02:59:00 AM
Mail leaves [Shanghai Wanggang Mail Processing Center] and is being sent to the next station
March 31, 2025 02:58:58 AM
Mail arrives at [Shanghai Wanggang Mail Processing Center]
March 28, 2025 08:20:31 PM
Mail leaves [Beijing International Exchange Bureau] and is being sent to the next station
March 28, 2025 02:25:57 PM
[Beijing International Exchange Bureau] Directly sealed for export
March 28, 2025 02:25:56 PM
Import customs release
March 28, 2025 02:25:27 PM
Export customs/release
March 28, 2025 08:43:09 AM
Submitted to export customs
March 27, 2025 11:17:33 PM
Mail arrived at [Beijing International Exchange Bureau]
March 27, 2025 09:40:48 PM
Mail left [Mail Processing Center West Station] and is being sent to the next station
March 27, 2025 09:40:46 PM
Mail arrived at [Mail Processing Center West Station]
March 24, 2025 06:31:27 PM
Mail leaves [Urumqi International Exchange Bureau] and is being sent to the next station
March 24, 2025 12:22:45 PM
Export customs/release
March 24, 2025 12:13:43 PM
Submit to export customs
March 24, 2025 11:36:47 AM
Mail arrives [Urumqi International Exchange Bureau]
March 24, 2025 10:08:25 AM
Mail leaves [Urumqi Postal District Central Mail Processing Center] and is being sent to the next station
March 24, 2025 10:08:23 AM
Mail arrives [Urumqi Postal District Central Mail Processing Center]
March 22, 2025 06:47:47 PM
Mail left [Gansu Province Express Department Aviation Center Package Workshop] and is being sent to the next stop
March 22, 2025 06:47:45 PM
Mail arrived at [Gansu Province Express Department Aviation Center Package Workshop]
March 17, 2025 04:31:06 PM
[Guangzhou International Exchange Bureau] returned, note: security return
March 17, 2025 10:59:42 AM
Mail left [Guangzhou International Exchange Station] and is being sent to the next stop
March 17, 2025 10:59:40 AM
Mail arrived at [Guangzhou International Exchange Station]
March 17, 2025 07:54:28 AM
[Guangzhou International Exchange Station] returned
March 16, 2025 06:48:44 PM
Mail left [Guangzhou International Exchange Bureau] and is being sent to the next station
March 16, 2025 11:11:49 AM
[Guangzhou International Exchange Bureau] has been exported directly sealed
March 16, 2025 11:11:19 AM
Export customs/release
March 16, 2025 10:43:33 AM
Export customs/retained for inspection
March 16, 2025 09:45:06 AM
Submitted to export customs
March 15, 2025 12:27:07 PM
Mail arrived at [Guangzhou International Exchange Bureau]
March 15, 2025 09:57:54 AM
Mail left [Guangdong Province Shenzhen International Exchange Bureau] and is being sent to the next station
March 14, 2025 03:18:28 PM
Export customs/release
March 13, 2025 09:27:57 AM
Mail arrived at [International Exchange Bureau, Shenzhen City, Guangdong Province]
March 12, 2025 07:54:25 PM
Mail left [International Exchange Bureau, Guangzhou City] and is being sent to the next stop
March 12, 2025 04:23:32 PM
Mail arrived at [International Exchange Bureau, Guangzhou City]
March 12, 2025 01:46:27 PM
Mail left [Guangzhou Hualu Package Workshop] and is being sent to the next stop
March 12, 2025 01:46:25 PM
Mail arrived at [Guangzhou Hualu Package Workshop]
March 10, 2025 04:21:32 PM
Mail left [Beijing Air Mail Terminal Transport Workshop] and is being sent to the next stop
March 10, 2025 03:10:33 PM
Mail arrived at [Beijing Air and Mail Terminal Transport Workshop]
March 10, 2025 02:57:51 PM
Mail left [Beijing International Exchange Bureau] and is being sent to the next stop
March 09, 2025 09:05:25 AM
Import Exchange Bureau retention
February 28, 2025 08:52:00 PM
Customs release
February 28, 2025 08:52:00 PM
Leaving the overseas export exchange bureau (has not yet arrived at China Post)
February 28, 2025 04:37:00 PM
Sent to overseas customs departments
February 28, 2025 03:22:00 PM
Arrived at the overseas export exchange bureau
February 27, 2025 10:24:00 AM
[UA] has been received