Hi Beata,

It's lost. You need to contact the seller to get refund in time.

Order number: CNG00727428018846
Package status: Too long in transit (83 days)
Country: China -> Poland
2025-04-24 03:00 Awaiting for transit to final delivery office, Carrier note: Package arrived at facility of the local delivery company
2025-04-23 02:10 Departed from transit country/region, Carrier note: Depart from transit country or district
2025-04-22 21:32 Leaving transit country/region, Carrier note: Parcel outbound from transit facility
2025-04-21 10:18 Import customs clearance complete, Carrier note: Import customs clearance complete
2025-04-21 10:18 Departed from customs, Carrier note: Leaving customs
2025-04-21 09:54 Import customs clearance started, Carrier note: Import clearance start
2025-04-21 09:54 Arrived at customs, Carrier note: Arrived at customs
2025-04-21 07:59 Arrived in transit country/region, Carrier note: Arrive attransit country or district.
2025-04-20 20:28 Arrived at linehaul office, Carrier note: Arrived at linehual office
2025-04-20 14:44 Departed from departure country/region, Carrier note: Left from departure country/region
2025-04-19 18:40 Leaving from departure country/region, Carrier note: Leaving from departure country/region
2025-04-19 11:30 Export customs clearance complete, Carrier note: Export clearance success
2025-04-19 10:56 Export customs clearance started, Carrier note: Export customs clearance started
2025-04-17 14:13 Arrived at departure transport hub, Carrier note: Arrived at departure transport hub
2025-04-17 10:10 [Fenggang Town] Departed from sorting center, Carrier note: Outbound in sorting center
2025-04-14 21:49 [Fenggang Town] Processing at sorting center, Carrier note: Inbound in sorting center
2025-04-14 15:54 Received by logistics company, Carrier note: Accepted by carrier
2025-04-14 15:54 Delivery company has picked up the large shipment, Carrier note: Delivery company has picked up the large shipment
2025-04-14 14:23 Order has been packed into a large shipment and ready for the delivery company to pick up., Carrier note: Order has been packed into a large shipment and ready for the delivery company to pick up.