Please help me

Asked by hannie | 2/20/2016 2:12:54 PM

Hi friends,

please can you help me with my package RI626054325CN.

2016-01-21 20:26:39.0 佛山city Post Office parcel 集邮局 received
2016-01-21 22:24:18.0 佛山city Post Office parcel 集邮局 customs scan
2016-01-22 09:39:02.0 leaving 佛山city Post Office parcel 集邮局 ,next station 佛山
2016-01-22 12:53:42.0 Guangzhou Transit Station export security scan
2016-01-22 14:29:52.0 Guangzhou Transit Station export customs cleared
2016-01-23 11:42:39.0 Guangzhou Airport safety check rejected
2016-01-23 21:33:00.0 arrive Guangzhou Airport
2016-01-23 21:54:22.0 leaving Guangzhou Airport going to next airport/seaport
2016-02-18 15:48:40.0 Guangzhou Transit Station import customs scan ,remark (rejected )
2016-02-19 10:53:01.0 Guangzhou Transit Station import customs cleared (domestic transit )

in your system

Fri, Feb 19, 2016 10:53
[Guangzhou swap Council] has imports mutual seal (domestic by turned)
Thu, Feb 18, 2016 15:48
[Guangzhou swap Council] has imports open split, notes (returned)
Sat, Jan 23, 2016 21:54
left [Guangzhou Terminal] make airlines
Sat, Jan 23, 2016 21:33
arrived [Guangzhou Terminal]
Sat, Jan 23, 2016 11:42
[Guangzhou Terminal] security returned
Fri, Jan 22, 2016 14:29
[Guangzhou swap Council] has export straight seal
Fri, Jan 22, 2016 12:53
[Guangzhou swap Council] has export open split
Fri, Jan 22, 2016 09:39
left [Foshan Post Office Communications philatelic Council], Xia a station [Foshan]
Thu, Jan 21, 2016 22:24
[Foshan Post Office Communications philatelic Council] has seal sent
Thu, Jan 21, 2016 20:26
[ Foshan philatelic post offices communications] has received send

So, it will be return to sender? or what and why they waiting one month to send it back? Sorry for "dumm" answer, it's my first package from aliexpress.

Thx Hannie

Track Your Package

1 Answer(s)

Administrator 2/23/2016 5:49:14 AM

Hi hannie,

The package will be sent to the seller according to the tracking result. It didn't pass the security returned. There must be some problem with the thing you buy. It's not allowed to send abroad.

You should make an appeal to the sender through aliexpress soon and ask full refund for your order. Or it will be confirmed receipt automatically. You will pay for nothing at last.

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