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RETOUR COLIS EN CINE NON ARRIVE

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J AI RETOURNE UN COLIS LE 3 SEPTEMBRE EN CHINE BLOQUEE A LA DOUANE MANQUE FACTURE
J AI CONTACTE PLUSIEURS FOIS LE DESTINATAIRE QUI DEVAIT FOURNIR LA FACTURE DU COLIS
J AI ESSAYE DE JOINDRE LE TRANSPORTEUR APPAREMENT LE NUMERO N EXITE PAS
VOICI LE NUMERO DE MON COLIS EXPEDIE PAR LA FRANCE COLISSIMO N°EW165054924FR
ET LE NUMERO DU TRANSIT 05180001177611650549101156
MERCI DE VERIFIER TOUTES CES INFOS ET ME TENIR AU COURANT JATTEND TOUJOURS LE REMBOURSEMENT DE CE COLIS
MME GOURDON ANNIE







1 Answer(s)

user
Hi ANNIE GOURDON,

You need to require the receiver in China to submit declaration materials to the customs. It will not be passed the customs if the receiver doesn't cooperate.

Number: EW165054924FR
Package status: In transit
Country: France -> China
Destination:
2025-09-12 14:22 Shenzhen 51810349, waiting for the recipient to submit declaration materials to the customs, [Shenzhen International Customs Broker], Tel: 0755-26755971
2025-09-12 14:15 Shenzhen 51805300, the email left [Shenzhen International Exchange Bureau, Guangdong Province] and is being sent to the next stop.
2025-09-11 09:19 Shenzhen 51805300, the mail arrived at [Shenzhen International Exchange Bureau, Guangdong Province]
2025-09-11 04:18 Guangzhou 51040034, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2025-09-11 04:18 Guangzhou 51040034, the mail arrived at [Guangzhou International Exchange Bureau]
2025-09-09 13:18 Guangzhou City 51040034, retained by the Import and Exchange Bureau
2025-09-08 07:45 Sent to carrier
2025-09-05 10:00 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2025-09-05 07:11 Arrive at the Overseas Export and Exchange Bureau
2025-09-03 10:56 【FR】Received
Origin:
2025-09-12 14:22 CN, The import/export formalities of your package are suspended due to a missing invoice. Our services may contact you.
2025-09-11 15:02 CN, Import/export formalities are in progress on your package.
2025-09-09 13:18 CN, Your package continues its journey to its destination territory.
2025-09-05 10:00 EN, Your package is ready to leave its shipping territory. It will be handed over to the carrier for delivery.
2025-09-05 07:11 EN, Your package is in transit on our logistics platforms.
2025-09-04 20:31 EN, Your package is in transit on our logistics platforms.
2025-09-03 17:18 EN, Your package is being transported to the logistics platform.
2025-09-03 10:56 EN, Your package has been dropped off at a postal point.
2025-09-03 10:25 FR, Your Colissimo will soon be entrusted to us! It is being prepared by your sender.

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