Hi Crystal,

It's stuck at the customs of Guangzhou now. The receiver needs to pay the tax first, then it could be released. You need to contact the receiver to pay it for you in time. The receiver can use WeChat to finish payment. Just search 'ems 邮件代理报关' from WeChat Mini Program（微信小程序). Then, click '缴纳税款' to finish payment.

Tracking Number: RT191651307SG
Package Status: In Transit (22 days)
Country: Singapore -> China
China Post:
2025-12-11 01:10 Guangzhou 51040034, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2025-12-11 00:48 Guangzhou 51040075, waiting for users to pay taxes
2025-12-07 08:57 Guangzhou City 51040034, retained by the Import and Exchange Bureau
2025-12-05 19:55 Leaving the overseas export exchange bureau (not yet arriving at China Post)
Singapore Post:
2025-12-11 00:48 Held by Custom
2025-12-09 16:18 Present to Import Customs
2025-12-07 08:57 Hold item at office of exchange (Country: CN)
2025-12-07 08:57 Arrival at Processing Center (Country code: CN)
2025-12-07 08:57 Hold item at office of exchange (Country: CN)
2025-12-07 08:57 Arrival at Processing Center (Country code: CN)
2025-12-07 08:55 Arrival at Destination Post (Country: CN)
2025-12-05 19:55 Despatched to overseas (Country code: CN)
2025-12-05 19:32 Item received by SingPost
2025-12-05 11:50 Further processing in progress (POPStop Choa Chu Kang Central)
2025-12-05 11:13 Accepted at Collection Point - Location: POPStop Choa Chu Kang Central

I would like to pay behalf for the receiver. It's a gift to my friend. Is there any link u could provide for me to make the payment? Thank you

Hi there. Already paid for the tax. Please proceed the shipping soon! Thank you 😄