Hi simpledeb24,

It's shipped by Shenzhen Shenghang International Logistics Co., Ltd. (深圳升航国际物流有限公司). Tracking information shows it was delivered on Feb. 19. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you in time.

Order number: SH9900073139YQ
Package status: Successfully received (17 days)
Country: China -> United States
2025-06-18 14:17 Delivered Wilber 68465
2025-06-17 11:45 Out for Delivery Wilber 68465
2025-06-16 21:14 Arrive at the mail processing center Wilber 68465
2025-06-15 15:29 Customs clearance completed
2025-06-14 09:28 The import customs keep it for inspection
2025-06-13 13:43 Customs clearanceisin progress
2025-06-12 12:20 Arrive at Airport
2025-06-11 17:52 Departure【HK International Airport】
2025-06-09 18:18 Airline accepts 【Hong Kong】
2025-06-08 17:47 Delivered to the carrier for transportation【Hong Kong】
2025-06-07 11:15 Express delivery departure processing center【Hong Kong】
2025-06-06 14:13 Express delivery arrives at the processing center [Hong Kong]
2025-06-05 13:44 Export customs/release [Shanghai]
2025-06-03 20:04 Email departure processing center [Shanghai]
2025-06-02 20:17 The email has been sorted and is ready to be sent [Shanghai]
2025-06-01 20:40 Shanghai Processing Center has received and sent to [Shanghai]

I need the US tracking number for sh9900698053YQ

SH9901032729YQ says it was delivered but I never received the package. What can I do?

Sean

Package was supposed to be delivered by July 17. Today is July 21. It's not here yet. I will request a refund from PayPal soon. Please provide status.

Hi Eddie G Daniels,

What's the tracking number. I suggest you open a case to get refund from Paypal in time.

SH9900629285YQ is the tracking number and it shows as delivered:
Add package title Lightweight Wheelchair
01 Aug 2025
14:53
Delivered St. Cloud 34771 SHGJ
31 Jul 2025
12:37
Out for Delivery St. Cloud 34771 SHGJ
29 Jul 2025
14:26
Arrival Mail Processing Center St. Cloud 34771 SHGJ
27 Jul 2025
16:09
Customs clearance completed SHGJ
24 Jul 2025
09:45
The import customs hold it for checking. SHGJ
21 Jul 2025
14:20
Customs clearance is in progress SHGJ
18 Jul 2025
14:24
Arrive at Airport SHGJ
16 Jul 2025
09:38
Departure from HK International Airport SHGJ
13 Jul 2025
10:51
Airline received Hong Kong SHGJ
11 Jul 2025
14:07
Handed over to the carrier for transportation Hong Kong SHGJ
09 Jul 2025
12:56
The shipment leaves the processing center [Hong Kong] SHGJ
07 Jul 2025
16:50
Express delivery arrives at the processing center [Hong Kong] SHGJ
04 Jul 2025
15:31
Export customs/release [Shenzhen] SHGJ
01 Jul 2025
12:03
Parcel leaves processing center [Shenzhen] SHGJ
29 Jun 2025
09:50
Parcel has been sorted and is ready to be sent [Shenzhen] SHGJ
28 Jun 2025
14:25
Shenzhen Processing Center has received it [Shenzhen City]

I have not received the wheelchair that I ordered and paid for. I have sent 2 emails asking for help in locating my order. I have not even received a reply to those emails. I am very frustrated at this point and concerned that my order has not been delivered as the tracking # claims. any help would be greatly appreciated. if there is a problem with the shipping, I would like to at least know about it.

Please refund $43.98 package was never delivered. tracking # SH9900166446YQ as never delivered

Hi Stacey bridges,

It's shipped by Shenzhen Shenghang International Logistics Co., Ltd. (深圳升航国际物流有限公司). Tracking information shows it was delivered on July 8. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you in time. If you couldn't receive it at last, you need to ask for refund from the seller.

Tracking Number: SH9900166446YQ
Package Status: Successfully Signed for (18 days)
Country: China -> United States
2025-07-08 12:43 Delivered Smyrna 37167
2025-07-07 09:47 Out for Delivery Smyrna 37167
2025-07-05 15:06 Arrive at the mail processing center Smyrna 37167
2025-07-04 12:46 Customs clearance completed
2025-07-02 11:58 The import customs keep it for inspection
2025-07-01 16:43 Customs clearanceisin progress
2025-06-30 15:40 Arrive at Airport
2025-06-29 14:06 Departure【HK International Airport】
2025-06-27 16:00 Airline accepts 【Hong Kong】
2025-06-26 09:18 Delivered to the carrier for transportation【Hong Kong】
2025-06-25 14:12 Express delivery departure processing center【Hong Kong】
2025-06-24 14:22 Export customs/release [Shanghai]
2025-06-22 14:49 Email departure processing center [Shanghai]
2025-06-21 14:14 The email has been sorted and is ready to be sent [Shanghai]
2025-06-20 15:21 Shanghai Processing Center has received and sent to [Shanghai]