Still nothing....

Asked by Zeus | 3/26/2020 11:07:48 PM

I was on here asking about my parcel around the 16th (03/16/2020). I was told it left china on the 9th or 10th (03/09/2020-03/10/2020. I also verified this via several tracking sites and apps as well. I was told to wait a few more days and see what happens. Here I am now on 03/27/2020. Your tracking says in transit for 19 days yet my order was made and processed and exported to the airport by 03/06/2020. My order was placed 03/03/2020 and been in transit for a total of 24 days. You are telling every person on here 20-40 days to reach country destination when is much further ground say for the uk versus mexico or other. When site says 15 to 20 days for most packages. Due to corona virus I expect delay of time by way of transport via air and other in china, which is supposedly left from on the 9th or 10th of March to the U.S. USPS has no current irregular delays aside from a few random closed post offices due to issues not being covid-19 and running full capacity. My time frame base of delivery has already been exceeded. So where is my package? Please spare me the avoidance of a real answer to my question with some scripted auto reply, thank you.
UM704690027CN

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4 Answer(s)

Daisy 3/27/2020 2:32:07 AM

Hi Zeus,

It didn't leave China on March 9 but returned back due to the security problem on March 27 (today). It will be checked again and sent.

Number: UM704690027CN
Package status: In transit
Country: China -> United States
2020-03-27 13:12, Dongguan City, "Dongguan International Swap Bureau and Exchange Station" has been exported directly
2020-03-27 13:12, Dongguan City, "Dongguan International Swap Bureau and Exchange Station" return, note: security return
2020-03-10 10:10, Dongguan, planned to deliver air transport
2020-03-08 19:52, Dongguan, delivered to air transport
2020-03-08 19:51, Dongguan, delivered to air transport
2020-03-08 17:00, Dongguan City, "Dongguan International Swap Bureau and Exchange Station" has been exported directly
2020-03-08 10:12, Dongguan City, leaving the "package express bulk business department back-office support class", the next stop "Dongguan International"
2020-03-08 09:40, Dongguan City, "Parcel Express bulk business department back-office support class" has received, agent: dg3
2020-03-03 20:33, Logistics order created (WISH Post Platform)

Zeus 3/27/2020 3:03:33 AM

What security problem? It took 20 days for a security problem. How big a problem could a small package be... to be sent back.. wow 20 days to find out this. Smh

Zeus 3/27/2020 3:09:46 AM

So how long will I have to wait now... a whole month wasted already. I should get upgraded to faster shipping for this.

Daisy 3/27/2020 6:01:41 AM

Hi Zeus,

To my experience, it still takes about 20-40 days for you to receive it. You'd better contact the seller to give you a solutin if you couldn't receive it within the promised time.

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