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I cannot track my package that I ordered a long time ago. It is a gift. Please help.
Thank you

You may get the answer from the following articles:

How do I track a package from China?
Why is my package stuck in transit for so long?
Why can't I track my China Post package?

1 Answer(s)

user
Hi franksanchez14,

If you don't get it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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