Hi Tania,

According to the tracking information, AM698342581CN was delivered on March 30. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation about where it was delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AM698342581CN
Package status: Delivered
Country: China -> United Kingdom
2025-03-30 22:00 Delivered【Sidmouth,Ex10 9ff】, ready to invest
2025-03-28 17:56 Dispatching【Sidmouth,Ex10 9ff】, Delivery
2025-03-26 11:52 Departure from Processing Center【Sidmouth,Ex10 9f, Express delivery departure processing center
2025-03-24 22:00 Arriyal at Processing Center【Sidmouth,Ex10 9ff】, Express delivery arrival processing center
2025-03-22 11:52 In Transit【DEVON】, express delivery is being shipped in China
2025-03-20 18:53 Arrival at 【GB】, Arrival
2025-03-17 16:51 In Transit【Shenzhen】, express delivery is being transported in China, trunk line transit
2025-03-15 21:49 Departure from [Shenzhen], departure
2025-03-13 17:49 Received by Carrier 【Shenzhen】, carrier receiving
2025-03-11 12:51 Customs Clearance Completed【Shenzhen】, Export customs clearance completed【Customs Clearance Completed【Shenzhen】】
2025-03-09 23:35 Departure from Processing Center [Changsha], Express delivery departure processing center [Departure from Processing Center [Changsha]]
2025-03-07 23:08 Arrival at Processing Center [Changsha], Express delivery arrival processing center [Arrival at Processing Center [Changsha]]
2025-03-06 22:33 Departure from Processing Center [Changsha], leave the collection and delivery point [Departure from Processing Center [Changsha]]
2025-03-06 10:32 Changsha City, China Post has collected emails