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Tracking expired

Asked by Elphaba | 7/13/2020 6:50:14 AM

I ordered a couple of items since April and they had been stuck at the same location for months and now one of them says expired. Where are my packages? Thank you!
Tracking numbers are LS341933209CN and LS326422503CN

3 Answer(s)

Daisy 7/15/2020 12:07:34 AM

Hi Elphaba,

Don't worry about the expired status in tracking. You still could receive it although it's expired. They are stuck in China for a long time that makes them delayed. I suggest you wait for another 20 days to see if there is any update showing they arrive.

Henry 7/27/2020 10:29:13 AM

Please I really need to know where my parcel is . It’s been on transit since 10 May 2020 and just last week it is expired please let me know what to do because the sender is not responding please I really need that package and the tracking number is UB118156947SG

Daisy 7/28/2020 1:43:53 AM

Hi Henry,

It's sent by 4PX by the seller. It needs to be transited to Singapore first and then transit to Ghana. You'd better contact the seller to give you a solution as it hasn't arrived in Singapore now.

Number: UB118156947SG
Package status: Expired
Country: China -> Ghana
2020-05-10 23:30, HK, Hand over to airline.
2020-05-10 09:12, Information Received
2020-05-10 08:47, Shenzhen,China, Depart from facility to service provider.
2020-05-07 11:21, Longhua,Shenzhen,China, Shipment arrived at facility and measured.
2020-05-07 11:21, Longhua,Shenzhen,China, 4PX picked up shipment.

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