Tracking has expired

Asked by Layne Hummel | 2/18/2022 7:06:05 PM

Tracking has expired how do we find it again or how do i get a refund

You may get the answer from the following articles:

How do I track a package from China?

Why is my package stuck in transit for so long?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 2/18/2022 7:12:44 PM Reply

Hi Layne Hummel,

If the package couldn't be devliered in 75 days, it's thought to be expired in tracking system automatically. This is because most of the packages could be delivered in 75 days in normal. You may still could receive it although it's expired in tracking.

If you couldn't receive it in three months, it's not normal, you need to contact the seller to reflect the problem and get refund from the seller as soon as possible.

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