Since November 2nd, my shipment number LV300772303CN has been waiting for a plane to Italy, can you please request? Thanks

Since November 2nd, my shipment number LV300772303CN has been waiting for a plane to Italy, can you please request? Thanks.

for the shipment LV300772303CN has been waiting for the flight to Italy since 2 November, you can request the shipment, it is inadmissible for it to remain stationary for more than a month in the Hub, do something, thank you.