Hi Abdulmohsin,

They are out for delivery on April 12. It's not normal that they are still not delivered. You need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require the courier to do a formal trace investigation about what happends to it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AT676118068CN
Package status: Out for Delivery
Country: China -> United Kingdom
2025-04-12 14:14 Last kilometer, Outbound delivery【GB Doncaster Last kilometer】
2025-04-09 16:05 Post Office Processing Center, Express arrival processing center【GB Doncaster】
2025-04-09 16:04 Post Office Processing Center, Express arrival processing center【GB Doncaster】
2025-04-09 16:04 Post Office Processing Center, Express arrival processing center【GB Doncaster】
2025-04-09 16:03 Post Office Processing Center, Express arrival processing center【GB Doncaster】
2025-04-06 18:08 Arrive at the sorting center for operation and transfer, Express arrival processing center【GB Doncaster】
2025-04-05 02:09 operation and transfer, Express arrival at processing center [GB Doncaster]
2025-04-03 10:05 Bonded Warehouse, Destination transfer [Bonded Warehouse]
2025-03-31 21:57 customs, Destination customs clearance completed [customs]
2025-03-30 05:50 Import declaration in progress, Express arrival at [UK] customs [Import declaration in progress], waiting for customs clearance
2025-03-27 08:56 Arrival at Destination International Airport, Arrival [AIR]
2025-03-23 ​​14:03 CN, Departure [AIR]
2025-03-19 20:04 China Customs, Export customs clearance completed [China Customs]
2025-03-19 20:04 China Customs, Customs clearance in the destination country completed [China Customs]
2025-03-18 14:24 SHENZHEN, Express arrived at the customs of the origin [SHENZHEN], waiting for customs clearance
2025-03-16 10:11 Airport processing center, Express left the processing center [Airport processing center]
2025-03-16 01:58 Airport processing center, Express left the processing center [Airport processing center]
2025-03-12 23:18 ShenZhen ShenZhen, Express left the processing center [ShenZhen ShenZhen]
2025-03-12 22:10 ShenZhen ShenZhen, Express left the processing center [ShenZhen ShenZhen]
2025-03-10 20:05 Shenzhen City, The express mail leaves the processing center [Shenzhen]
2025-03-10 19:59 Shenzhen, the mail leaves [Shenzhen International Hong Kong Zhongkuai Sales Department] and is being sent to [Guangshang Center]
2025-03-10 19:48 Shenzhen, the mail has been sorted at [Shenzhen International Hong Kong Zhongkuai Sales Department] and is ready to be sent
2025-03-10 19:46 Shenzhen, the express mail arrives at the processing center [Shenzhen]
2025-03-10 19:34 Shenzhen, China Post has received the mail

Order number: AT676118160CN
Package status: On the way (38 days)
Country: China -> UK
2025-04-12 14:14 Last kilometer, Outgoing delivery [GB Doncaster Last kilometer]
2025-04-09 16:05 Post Office Processing Center, the express mail arrives at the processing center [GB Doncaster】
2025-04-09 16:04 Post Office Processing Center, Express arrival processing center [GB Doncaster]
2025-04-09 16:04 Post Office Processing Center, Express arrival processing center [GB Doncaster]
2025-04-09 16:03 Post Office Processing Center, Express arrival processing center [GB Doncaster]
2025-04-06 18:08 Arrive at the sorting center for operation and transfer, Express arrival processing center [GB Doncaster]
2025-04-05 02:09 operation and transfer, Express arrival processing center [GB Doncaster]
2025-04-03 10:05 Bonded Warehouse, Destination transfer [Bonded Warehouse]
2025-03-31 21:57 customs, Customs clearance at destination country completed [customs]
2025-03-30 05:50 Import declaration in progress, Express arrived at [UK] customs [Import declaration in progress], waiting for customs clearance
2025-03-27 08:56 Arrival at Destination International Airport, Arrived [AIR]
2025-03-23 ​​14:03 CN, Departure [AIR]
2025-03-19 20:04 China Customs, Export customs clearance completed [China Customs]
2025-03-19 20:04 China Customs, Customs clearance at destination country completed [China Customs]
2025-03-18 14:24 SHENZHEN, Express arrived at the origin customs [SHENZHEN], waiting for customs clearance
2025-03-16 10:11 Airport processing center, Express left the processing center [Airport processing center] center]
2025-03-16 01:58 Airport processing center, Express mail leaves processing center [Airport processing center]
2025-03-12 23:18 ShenZhen ShenZhen, Express mail leaves processing center [ShenZhen ShenZhen]
2025-03-12 22:10 ShenZhen ShenZhen, Express mail leaves processing center [ShenZhen ShenZhen]
2025-03-10 20:05 Shenzhen, Express mail leaves processing center [ShenZhen]
2025-03-10 19:59 Shenzhen, Mail leaves [Shenzhen International Hong Kong Express Business Department] and is being sent to [Guangshang Center]
2025-03-10 19:48 Shenzhen, Mail has been sorted at [Shenzhen International Hong Kong Express Business Department] and is ready to be sent
2025-03-10 19:46 Shenzhen, Express mail arrived at the processing center [Shenzhen]
2025-03-10 19:34 Shenzhen, China Post Mail received