Tracking says delivered but I've not got it

Asked by Angela | 3/16/2021 5:00:53 AM

Hi reference LZ726205062CN. Says it's been delivered but it hasn't been delivered to me! Going by the royal mail tracker it was delivered to another courier company but they tell me they don't accept parcels from royal mail so now I have no idea where my parcel is. Can you look into this please??

You may get the answer from the following articles:

How long does it take to ship via China Post?

How do I track a package from China?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 3/16/2021 5:17:11 AM Reply

Hi Angela,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Royal Mail to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

Related Questions

Tracking said delivered but nothing delivered, fake tracking? (4 replies)

The tracking number is AM776685622CN. Tracking indicates delivery is Apr. 22 at 20 pm; nothing has been delivered. The tracking info is shady, there is no real detailed tracking info on the US side. I believe that the China Post tracking has been hacked or manipulated. Would you please verify this?

Parcels are not been received, although tracking is present them delivered (0 reply)

I have not receive 4 Parcels, although their tracking number presents them as delivered in 24/12/2021. In the same time these parcels are neither been delivered to the local post (Greece national Post) that usually handle the parcels from China. Could you inform me where exactly have been delivered this parcels??
1) tracking no: AS748701050CN
2) tracking no: AS748702758CN
3) tracking no: AS748708163CN
4) tracking no: AS74916079CN

Help! Who has my package? Where was it delivered, because I still don't have it! (2 replies)

My package tracking info, AS750078767CN is showing as delivered on April 2, 2023, but USPS has no record of this package, and I have not received it? I tried to contact the seller, but they're not responding.
Also, the tracking info doesn't show where it was delivered to, or who delivered it! There's no address listed, so where was it delivered? Is there a US tracking number for this item?

Missing package (0 reply)

AT382233696CN was not delivered but the tracking said that it was delivered (0 reply)

The tracking shows delivered but nothing was delivered to me. Where is it?? (0 reply)

Tracking says delivered but it hasn't been delivered. (0 reply)

Tracking claims delivered, but hasn't (1 reply)