Hi Amanda,

We could only see it was delivered on April 23. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to check where it was delivered for you. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: LZ218174991CN
Package status: Delivered
Country: China -> Netherlands
2025-04-23 13:31 【NL】It has been submitted
2025-04-23 11:42 【NL】Schedule delivery
2025-04-23 10:32 【NL】Schedule delivery
2025-04-22 21:51 Arrived at the [NL] delivery bureau
2025-04-22 21:50 Leave overseas economic transfer
2025-04-22 21:49 Arrival at the overseas economic transfer bureau
2025-04-22 21:48 Leave the [NL] Processing Center
2025-04-22 20:48 Customs release from overseas imports
2025-04-22 17:39 Customs release from overseas imports
2025-04-22 17:26 Sent to overseas import customs
2025-04-22 17:25 Arrive at Jidadi Processing Center
2025-04-22 17:01 Arrive at the place of delivery
2025-04-19 23:45 Airplane enters port
2025-04-19 22:45 Airline departure
2025-04-15 03:35 Airplane enters port
2025-04-14 22:30 Airline departure
2025-04-11 14:29 Airline reception
2025-04-11 13:20 Airline reception
2025-04-10 03:53 Guangzhou City, emails left [Guangzhou International Exchange Bureau] and are being sent to the next station
2025-04-10 00:30 Guangzhou City, [Guangzhou International Exchange Bureau] Exported directly closed
2025-04-10 00:29 Guangzhou City, Export Customs/Released
2025-04-09 22:58 Guangzhou City, sent to export customs
2025-04-09 21:18 Guangzhou City, the email left [Yuexiu Business Department directly under Guangdong International Company] and was sent to [Guangzhou International]
2025-04-09 21:18 Guangzhou City, the email has been sorted at [Yuexiu Business Department directly under Guangdong International Company] and is ready to be sent
2025-04-09 11:21 Guangzhou City, China Post has collected emails
2025-04-06 21:27 Guangzhou City, your email has been reviewed by the EU Customs and will be sent to the following links for processing
2025-04-06 19:59 Guangzhou City, according to the requirements of EU customs, your email is being pre-declared (from October 2, 2023, all emails entering the EU need to be pre-declared)