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Hello, my friend. We just contacted the post office and your package may have been lost in transit. This is the responsibility of the post office. You can open the logistics dispute. We will ask the post office to compensate you. I am really sorry. This situation is beyond our control. Please understand. MY SELLER WROTE ME!

1 Answer(s)

Hi Marm,

The seller means the package is lost on the way and you can open a dispute on AliExpress to get refund.

But according to the tracking information, the postman picked it today and will deliver it.

2019-09-10 15:32
Suzhou, Changshu City, Jiangsu Province, delivery business department bulk mail collection center, received, agent: Li Jie

2019-09-03 17:07
Logistics orders created

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