Hi George,

Delivery was failed on May 8. In this case, you need to contact the seller to reflect the problem and require the seller open a case to China Post to check how to get it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: ZC05614624099
Package status: Delivery failed (8 days)
2025-05-08 16:03 Strathtulloh, delivery failed
2025-05-08 07:25 Strathtulloh, Delivery Out [AU VIC Strathtulloh]
2025-05-07 14:11 Strathtulloh, Express delivery arrival processing center [AU VIC Strathtulloh]
2025-05-07 06:53 Melbourne, Express delivery arrival processing center [AU VIC Melbourne]
2025-05-06 17:31 Westmeadows, Express delivery arrival processing center [AU VIC Westmeadows]
2025-05-06 16:43 Tullamarine, Melbourne, Express delivery arrival processing center [AU VIC]
2025-05-06 14:16 MEL, Arrival [MEL]
2025-05-04 17:43 HKG, Departure【HKG】
2025-05-03 23:42 HKG, Express delivery arrival processing center [HKG]
2025-05-03 18:41 SHENZEN, Export customs clearance is completed [SHENZEN]
2025-05-01 17:04 Dongguan City, Express delivery processing center [Dongguan City]
2025-05-01 16:23 Dongguan City, the email left [Dongguan International Company Directly Affiliated International Business Department] and is being sent to [Guangshang Center]
2025-05-01 15:53 Dongguan City, the email has been sorted at [Dongguan International Company Directly Affiliated International Business Department] and is ready to be sent
2025-05-01 15:39 Dongguan City, Express delivery arrival processing center [Dongguan City]
2025-05-01 15:31 Dongguan City, China Post has collected emails