Hi Alin-Emanuel Murea,

In this case, you need to contact the seller to check it for you. The seller could open a case to China Post to check where you need to get it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: ZC06627481399
Package status: On the way (21 days)
2025-05-14 15:15 Birmingham, B37 7QL, Delivery Out [GB Birmingham Birmingham, B37 7QL]
2025-05-09 10:20 Birmingham, Destination Transport【Birmingham】
2025-05-04 11:30 GB, customs clearance of the destination country [GB]
2025-05-01 08:05 Guangzhou City, Departure【Guangzhou City】
2025-04-30 12:05 Guangzhou City, export customs clearance is completed [Guangzhou City]
2025-04-29 16:12 Dongguan City, Express delivery departure processing center [Dongguan City]
2025-04-29 15:14 Dongguan City, Express delivery arrival processing center [Dongguan City]
2025-04-29 11:46 Dongguan City, the email left [Dongguan International Company Directly Affiliated International Business Department] and was sent to [Guangshang Center]
2025-04-29 11:45 Dongguan City, the email has been sorted at [Dongguan International Company Directly Affiliated International Business Department] and is ready to be sent
2025-04-29 11:33 Dongguan City, China Post has collected emails