Hi Alessandro Fiordi,

It was delivered to Los Realejos, Santa Cruz de Tenerife 3841. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AM242235299CN
Package status: Successfully received (25 days)
Country: China -> Spain
2024-01-20 23:58 DELIVERED,Los Realejos,Santa Cruz de Tenerife 3841, DELIVERED
2024-01-20 13:10 OUT FOR DELIVERY,Los Realejos,Santa Cruz de Teneri, out for delivery
2024-01-16 15:56 ARRIVAL AT UNIT,Los Realejos,Santa Cruz de Tenerif, the shipment arrives at the delivery point
2024-01-12 20:53 DEPARTURE FROM DISTRIBUTION CENTER, the shipment leaves the commercial express processing center, the goods, the shipment leaves the processing center
2024-01-08 13:36 ARRIVE AT DISTRIBUTION CENTER, the express arrives at the commercial express processing center, the goods are transferred again, the express arrives at the processing center
2024-01-03 14:57 Customs clearance is completed, the goods are taken back to the overseas warehouse, and the goods are transferred again. Customs clearance in the destination country is completed [Customs clearance is completed, taken back to the overseas warehouse, and the goods are transferred again]
2024-01-02 00:25 The panel removal is completed, customs clearance is in progress, the express shipment is being cleared, and the shipment has arrived at the customs [the panel removal is completed, customs clearance is in progress, the shipment is being cleared], waiting for customs clearance
2023-12-31 07:03 The flight has arrived, the panels are being unpacked, the shipment has arrived at the processing center, the shipment is transferred to the airline and unloaded, arrival
2023-12-30 10:32 Shenzhen City, INTERNATIONAL AIRPORT, has left the port, the customs has released it, and the shipment is underway
2023-12-30 02:11 Shenzhen City, the goods have arrived at the port, waiting for flights to be arranged, and the express has arrived at the customs at the place of origin [Shenzhen City, the goods have arrived at the port, waiting for flights to be arranged], waiting for customs clearance
2023-12-29 23:10 Shenzhen City, the express package left the commercial express processing center, the goods have been sent to the next site, the express package left the processing center [Shenzhen City, the express package left the commercial express processing center, the goods have been sent to the next site]
2023-12-29 02:29 Shenzhen City, the carrier receives the goods and the goods have arrived at the site. The express shipment arrives at the processing center [Shenzhen City, the carrier receives the goods and the goods have arrived at the site]
2023-12-27 07:31 Changsha City, China Post has received the mail