Confused By Chinese Tracking

Asked by Dralion | 7/12/2017 10:38:31 PM

I placed an order on I offer Mid June, took 5 days to get a tracking number, now I can see it has been shipped to the UK, but I am confused by the route its taken. It looks like It was shipped from the seller to arrived in the UK and now gone back to China, can anyone offer a reason why, it was due for delivery between

24th June and 15th July. I know I am not at the 15th of July Yet (13th July when I posted this question), the route make little sense

China Post Register Air Mail Tracking System

Parcel No .RD571491451CN tracking result

2017-06-18 13:14:50.0 Guangzhou city Post Office 广园中路Post Office received
2017-06-18 15:31:00.0 Guangzhou city Post Office 广园中路Post Office customs scan
2017-06-18 16:08:28.0 leaving Guangzhou city Post Office 广园中路Post Office ,next station Guangzhou Airport
2017-06-19 09:44:41.0 Guangzhou Transit Station export security scan
2017-06-25 09:40:02.0 Guangzhou Transit Station export customs cleared
2017-07-07 15:15:00.0 Langley export customs cleared
2017-07-11 10:47:56.0 中国post express logistic 股份有限公司Beijing city international parcel center import customs scan
2017-07-11 16:40:43.0 Beijing Transit Station import customs cleared (domestic transit )

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2 Answer(s)

Daisy 7/15/2017 3:40:26 AM

Hi Dralion,

Yes, it's now gone back to China. Not sure the detailed the reason. From the tracking information, the reason is not clear. I guess there is some problem with your address. You'd better contact the seller and let him call China post to ask for the detailed reason. You'd better ask your money back or require the seller to deliver it to you again.

Dralion 7/15/2017 3:48:56 AM

Thanks for the reply.

The address was clear so I am at a loss to understand why it's been returned.

Lesson learned I feel the tracking info can be made a bit more transparent and the facility should be available to send comments / amendment to china post. First order in 9 years not to reach me

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