Asked by | 8/10/2016 12:15:13 AM

please help update info about delivery status of the package, tracking showing that package on your location and after no update, receiver claim that he never received the item
thank you

Track Your Package

1 Answer(s)

Gloria 8/10/2016 5:35:41 PM


I'm not sure what happend to your package, for EMS, it should arrive in time. I found it was in Guangzhou on July 21th and were ready to the restination at that time. But over 20 days have been passed, it should be there. I think it many be lost. You'd better call 11183 if you are in China and call +86 10 11183 if you are outside China to ask China EMS the reason.

Latest tracking result:
2016-07-21 21:10
CHINA, GUANGZHOU EMS, Processed through Facility, Your item was processed through a facility in GUANGZHOU EMS, CHINA on July 21, 2016 at 9:10 pm. The item is currently in transit to the destination.

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