El paquete ha llegado pero no lo he recibido
Asked by Álvaro Ordás Mendez |
0
Necesito localizar el número de seguimiento del paquete en mi localidad para poder resolver el problema
1 Answer(s)
You need to contact the seller to ask for the new tracking number. In normal, if you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.