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Hi can you please till me why package has been stuck in New York USA since the
1st Nov @ 09:27 with a tracking number #ZC48142934599
Please any help you can give me would much appreciated
Graham

1 Answer(s)

user
Hi EdiBigG67,

Your package has not left the New York processing center since it cleared customs on November 30th. While this is uncommon in international shipping, it does happen and usually involves the domestic logistics process within the United States. You'd better wait for ten more days to see. If it's still stuck there, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to check it for you. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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