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Asked by Jennifer | 11/15/2019 10:09:27 AM

Hi, I have a package mailed from China to Canada, but the status has been "International item has left originating country and is en route to Canada" for a week now. I have been working with the same sender for a long time, and usually I'd receive the package by now, just wondering where it is. Hope it's not lost. Could you please look into this?


1 Answer(s)

Daisy 11/15/2019 9:23:29 PM

Hi Jennifer,

It's not lost. It left China on Nov. 10 and takes about 15-25 days to have further update showing it arrives in Canada. Please wait patiently.

2019-11-10 11:25
Guangzhou, delivered to air transport

2019-11-10 09:45
Guangzhou, leaving Guangzhou International, the next stop , Guangzhou Exchange Station (via transfer)

2019-11-10 01:04
Guangzhou, Guangzhou International has been exported directly sealed

2019-11-10 01:04
Guangzhou, arriving at Guangzhou International (via transfer)

2019-11-09 23:45
Foshan City, leaving the South China Sea Mail Processing Center, the next stop , Guangzhou International

2019-11-09 23:43
Foshan City, arriving at the South China Sea Mail Processing Center

2019-11-09 23:43
Foshan City, leaving the "Foshan City, South China Sea Dale International Business Department", the next stop , "South China Sea Mail Processing Center"

2019-11-09 21:40
Foshan City, Foshan City, South China Sea Dale International Business Department has received

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