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Fake Tracking Number Dispute (ZA01230950501)

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I ordered a product from an ad on Facebook and never received it. The tracking number that they gave me is: ZA01230950501
When entered into the tracking system it shows that it was delivered but I never received it. Everything I found online says to contact China Post directly to see how it was originally entered into the system, as scammers are using fake tracking numbers that show tracking status of packages that don't exist. PLEASE HELP! I filed a dispute with PayPal as well and don't know where to go from here.

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3 Answer(s)

user
I ordered an item and never received it. How can I checked if is a fake tracking number or where the item was delivered to? GZ0000501559YQ
user
Hi Benjamin Lesnau,

If you don't get it, try to contact the seller to check it for you. If he doesn't reply, it may be a scam. We have found many sellers use china post parcel to ship some junk to another address. The shipping is real, but the parcel does not contain the goods you purchased and the parcel address is not even to your address either. You need to call your bank and report fraud to get refund asap.
user
Hi jevita809,

We could only see it was shipped by Guangzhou Logistics (光舟物流). Tracking information shows GZ0000501559YQ was delivered on May 21. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you in time. If the seller doesn't reply you, it may be a scam. Then, you need to open a case to the platform you buy it or PayPal, debit card...if you pay through it to get a solution.

Tracking Number: GZ0000501559YQ
Package Status: Successfully Received (15 days)
Country: China -> United States
2025-05-21 12:24 Delivered Kenner 70065
2025-05-20 12:24 Out for Delivery Kenner 70065
2025-05-19 12:02 Arrive at the mail processing center Kenner 70065
2025-05-18 09:58 Customs clearance completed
2025-05-17 10:42 The import customs keep it for inspection
2025-05-16 16:42 Customs clearanceisin progress
2025-05-15 19:38 Arrive at Airport
2025-05-14 18:18 Departure【HK International Airport】
2025-05-13 16:20 Airline accepts 【Hong Kong】
2025-05-12 21:53 Delivered to the carrier for transportation【Hong Kong】
2025-05-11 16:52 Express delivery departure processing center【Hong Kong】
2025-05-10 19:26 Express delivery arrives at the processing center [Hong Kong]
2025-05-09 14:44 Export customs/release [Shanghai]
2025-05-08 18:16 Email departure processing center [Shanghai]
2025-05-07 23:05 The email has been sorted and is ready to be sent [Shanghai]
2025-05-07 10:03 Shanghai Processing Center has received and sent to [Shanghai]

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I ordered a product from an ad on Facebook and never received it. The tracking number that they gave me is: ZA01230950501
When entered into the tracking system it shows that it was delivered but I never received it. Everything I found online says to contact China Post directly to see how it was originally entered into the system, as scammers are using fake tracking numbers that show tracking status of packages that don't exist. PLEASE HELP! I filed a dispute with PayPal as well and don't know where to go from here.

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