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Asked by sheneor.keller | 10/22/2020 3:52:23 AM

I have a package with a tracking number: LZ331206263CN
At the moment, shipping tracking indicates that the product is returning to the shipper. What it means?
why is it happening?
what i need to do?

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1 Answer(s)

Daisy 10/22/2020 10:58:53 PM

Hi sheneor keller,

It couldn't be pass the customs check and was returned back to the seller. The seller has got it on Sep. 24. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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