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Hi,

I ordered shoes and on the tracking number which is RS214228748CN it says exports customs cleared for a while now. What does this mean? I asked a week ago too and was told to ask a week after. It's been a month now and I still haven't received anything. How long will it arrive in Australia?

Thank you

1 Answer(s)

You'd better contact Australia Post to ask if they have got this package.

Contact number: +61 3 8847 9045
Support is available Monday to Friday 8am - 6pm. Australia-wide (except public holidays)

If you couldn't receive it within two months, better open a dispute to where you paid the money to soon.

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