Hi there, can you please help me

Asked by Giulia | 5/26/2020 8:03:32 AM

Hi there, I have no updates since 2 months on my package RC247032430MY, the malesya post has no info and the local post as well. The seller as well has no info. Today on a different tracking website it says "This is the final status. Carrier doesn't provide further tracking updates" which I don't know what it means. How do I know what happened to my package? Thank you

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1 Answer(s)

Daisy 5/27/2020 12:18:49 AM

Hi Giulia,

It's sent by Pos Malaysia and there is no update for it after March 24. If it couldn't be delivered to you, the seller has the responsibility to refund you. You need to ask for refund from the seller in time.

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