Local courier info needed

Asked by Sherri Mabie | 3/14/2025 7:14:08 PM

Hello, my package says delivered but, cannot locate it. How do I find the local courier information for the package? AM696809535CN

1 Answer(s)

Daisy | 3/17/2025 1:21:45 AM Reply

Hi Sherri Mabie,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation about where it was dlivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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Thank you