Asked by Mohammed |
My order was tracked as it is in France, because of a mistake you made, as I am in the UAE / Fujairah / Dibba / House No. 53 / Phone No. 00971551815555
Knowing that I contacted France Post La Poste, and they told me that they could not do anything because you were responsible for the request, as the request was deposited in the mailbox that you sent by mistake. Reply me quickly
I want to know who sent you the shipment or the email of the sender
Sorry, we are only a tracking platform and couldn't deal with the package. The sender may filled the wrong address by mistake. You need to contact the sender to check it for you.
In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. The seller should give you a solution at last if you couldn't get it.