Hi Laurie Ramos,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to check where it was delivered for you. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AM773303718CN
Package status: Delivered
Country: China -> United States
2025-04-22 12:35 US 78666, it has been submitted to [US]
2025-04-20 19:56 Out for Delivery San Marcos 78666, Delivery [US]
2025-04-19 15:33 San Marcos 78666 DISTRIBUTION CENTER, Express delivery arrival processing center [US]
2025-04-17 18:20 San Marcos Grand Prairie DISTRIBUTION CENTER, Express delivery departure processing center [US]
2025-04-14 15:13 San Marcos Grand Prairie DISTRIBUTION CENTER, Express delivery arrival processing center [US]
2025-04-11 19:54 united states Customs Clearance Completed, customs clearance completed by target country【united states Customs Clearance Completed】
2025-04-09 12:22 Arrived united states Import declaration in progress
2025-04-06 16:26 HKG, Departure【HKG】
2025-04-05 13:55 HKG, export customs clearance completed [HKG]
2025-04-02 17:18 Quanzhou City, the email left [Quanzhou International Business Department] and was sent to [Quanzhou City]
2025-04-02 17:13 Quanzhou City, the email has been sorted at [Quanzhou International Business Department] and is ready to be sent
2025-04-02 16:18 Quanzhou City, China Post has collected emails