My package says delivered but it is not at my house. Tracking number A028116176

Asked by Z | 11/13/2025 3:52:12 PM

I did not receive my package. I have cameras and no one came to my house to deliver package. Don't know where it could be.

You may get the answer from the following articles:

How do I track a package from China?

Why is my package stuck in transit for so long?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 11/16/2025 8:33:09 PM Reply

Hi Z,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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Hi,
When I entered the tracking number, it says it has been delivered.
On the tracking page, it only shows that it has been delivered to my suburb (Rosanna, Victoria 3084).No house number is there.
I have not received the package at my house.
Can you please confirm and provide your inputs

Thanks
Viv

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